DSR Implementation Specialist – Contract
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Job Description
DSR Implementation Specialist responsible for deploying DroneSense systems for public safety agencies. Coordinating technical readiness and ensuring operational preparedness for drone operations.
Responsibilities:
- Conduct comprehensive network infrastructure assessments with customer IT teams to ensure systems meet operational requirements.
- Coordinate with customer IT departments on network change requests, ensuring proper configuration of routers, firewalls, and security protocols.
- Validate Remote Operations Center (ROC) setup including computer hardware, PS5 controllers, network connectivity, and environmental requirements.
- Identify and evaluate potential launch sites based on connectivity, line-of-sight, operational proximity, and safety requirements.
- Conduct comprehensive site surveys including RF interference analysis, power availability assessment, and FAA airspace evaluation.
- Test network connectivity at launch sites using remote controllers and coordinate installation.
- Equipment procurement and installation
- System Integration and testing
- Trainging coordination and customer support
- Travel up to 70% of the time
- Always Help First
Requirements:
- 3-5 years in network administration, IT infrastructure, or systems integration roles.
- 2+ years of project management or technical coordination experience managing multiple concurrent projects.
- Demonstrated expertise in firewall configuration, TCP/UDP protocols, IP whitelisting, and network troubleshooting.
- Hardware/bench tech experience.
- Strong understand of command lines in Linux (Ubuntu)
- Preference will be given to candidates who have a Part 107 or UAS experience
- Excellent problem-solving capabilities and systematic troubleshooting approach
- Strong communication skills: verbal, written, and presentation
- Ability to dive into technical details while maintaining strategic project oversight
- A low-ego, team-first mentality. You know when to get your hands dirty and when to lead through influence.
- Extensive experience managing various stakeholders and building cross-functional relationships with customer IT teams, vendors, and internal teams.
- Proven track record in a fast-paced and high-growth environment managing 3-5 concurrent implementations.
- Strong influencer skills with ability to coordinate complex technical projects across multiple organizations.
- Comfortable working with varying levels of technical expertise from executive leadership to network administrators.
Benefits:
- Accommodations are available upon request throughout all stages of the recruitment process
- Equity, diversity, inclusion, and a barrier-free workplace
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