Implementation Specialist

Posted 2hrs ago

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Job Description

Implementation Specialist configuring and training clients on Jonas Club software, enhancing client relations and project success. Collaborating with technical and non-technical teams to deliver quality results.

Responsibilities:

  • Configure, train, and implement the Jonas Club software, both onsite and remotely, delivering quality results
  • Build and maintain Client relations; understanding and motivating clients through integrity and trust
  • Consult with clients and review their current work process to assess their needs
  • Assist clients to create and meet milestones while continuing to monitor project budgeted hours
  • Discuss requirements and explain functionality to both technical and non-technical individuals or groups

Requirements:

  • College or University Degree in Accounting, Information Technology, or equivalent professional experience
  • Effective verbal and written communication skills
  • Excellent organizational skills and time management
  • Experience in the Club industry would be considered an asset
  • Knowledge of Jonas Club Management Software would be considered an asset
  • Must be willing to travel 50% of the time

Benefits:

  • Flexible work arrangements
  • Professional development opportunities
  • Customer Service Excellence Celebration Weeks
  • Departmental Outings
  • Company Holiday Parties
  • Private On-Site Staff Fitness Facility
  • Beach Volleyball Courts
  • Staff Fitness Challenges
  • Much More