Change Management & Implementation Specialist
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Job Description
Change Management & Implementation Specialist supporting implementation, adoption, and project coordination for NIH data lakehouse. Driving collaboration, governance alignment, and operational readiness.
Responsibilities:
- Support implementation, adoption, stakeholder engagement, business analysis, and project coordination activities for an NIH data lakehouse
- Synchronize technical and business implementation requirements to ensure successful deployments, user adoption, governance alignment, and operational readiness across NIH
- Support stakeholder engagement, readiness assessments, and change management activities
- Assess stakeholder sentiment, identify emerging risks/organizational silos, and determine appropriate actions
- Facilitate cross-functional collaboration and implementation of communication strategies to ensure alignment and transparency
- Conduct requirements gathering, workshops, interviews, and business process analysis
- Assist NIH Institutes, Centers, and Offices (ICO) customers with internal change management activities
- Coordinate project schedules, risks, issues, action items, and status reporting for ICO customers with program-level plans
- Prepare executive briefings, presentations, communications, training materials, and user guides
- Support governance forums, intake processes, project charters, and decision packages in partnership with ICO Data Stewards
- Facilitate meetings and maintain project documentation repositories and SharePoint sites
- Multi-task across multiple high-level stakeholder and align delivery with competing customer expectations
- Assist with user training, issue resolution, and adoption measurement activities
- Collaborate with technical teams to translate customer business needs into solution requirements
- Support continuous improvement, lessons learned, and sustainment planning
Requirements:
- Bachelor’s degree in Business, Information Technology, Organizational Development, Public Administration plus 5+ years of related experience or 9 years' experience supporting business analysis, project coordination, implementation, organizational change management, or data management initiatives
- 7+ years of related experience
- Must be US Person - Must be able to obtain Public Trust
- Technical skills required: Microsoft Office Suite, Teams, SharePoint, Visio, and Power BI
- Requirements management, workflow analysis, and process mapping
- Familiarity with Agile, SAFe, ITIL, and project delivery methodologies
- Knowledge of data governance, analytics, cloud platforms, or enterprise data management systems preferred
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Paid time off (including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave)
- New employees receive 15 days of paid leave per year
- Additional 10 paid holidays per year
- Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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