E-commerce Manager
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Job Description
Manage and optimize e-commerce platforms and Marketplace presence. Lead digital marketing, logistics coordination, and data-driven strategies to increase sales and customer satisfaction.
Responsibilities:
- Configure and manage e-commerce platforms such as Shopify and Nuvemshop, including integrations with ERPs (Tiny, Bling) and WMS systems (E-ship);
- Oversee daily e-commerce operations, including sales, customer service, logistics, and inventory;
- Manage logistics charges, delivery deadlines, and inventory levels to ensure operational efficiency;
- Identify market trends, new technologies, and partnership opportunities to maintain the company's competitiveness;
- Manage Marketplace platforms;
- Ensure compliance with applicable laws and regulations (such as the LGPD);
- Structure, manage, and optimize the brand website to drive sales and strengthen branding;
- Lead the creation and execution of digital marketing campaigns using paid traffic strategies, SEO, and email marketing;
- Implement improvements to the customer journey to ensure an intuitive and efficient shopping experience;
- Monitor and adjust marketing campaigns to maximize conversions and ROI;
- Analyze performance metrics (sales, conversions, traffic, average order value) and propose data-driven strategic actions.
Requirements:
- Proven experience managing e-commerce and physical products;
- Advanced knowledge of ERP systems (Tiny, Bling) and digital platforms;
- Previous experience with digital marketing for e-commerce, including traffic management and paid campaigns;
- Familiarity with SEO and inbound marketing strategies;
- Ability to develop and execute strategic plans;
- Experience structuring and optimizing e-commerce product pages;
- Skills in metrics analysis and tools such as Google Analytics and BI platforms;
- Knowledge of design and UX/UI to improve user experience;
- Analytical, strategic, and results-driven profile;
- Leadership skills to coordinate teams and projects;
- Creativity and resilience to overcome challenges;
- Proactivity and the ability to identify and implement continuous improvements;
- Organizational skills and priority management.
Benefits:
- Work model: Remote
- Contract type: Contracting as a company (Pessoa Jurídica - PJ)
- Availability: Full-time
- Compensation: To be negotiated
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