E-commerce Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
E-commerce Operations Manager optimizing entire DTC ecosystem for Organics Ocean, a premium supplement brand experiencing rapid growth. Leading Shopify operations, governance, and cross-functional collaboration.
Responsibilities:
- Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
- Ensure the ecosystem runs autonomously.
- Establish and maintain a structured e-commerce governance framework, including Stage → Approve → Test → Deploy processes for all website releases.
- Reduce launch defects through disciplined release management and operational controls.
- Establish clear priorities, monitor execution, conduct regular 1:1s, and hold contributors accountable for commitments and delivery timelines.
- Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates.
- Own end-to-end operational execution of eCommerce launches, ensuring successful deployment and post-launch validation.
- Define, monitor, and report on key e-commerce operational metrics.
- Audit existing eCommerce workflows, identify inefficiencies, and implement improvements.
- Evaluate new Shopify apps and integrations to enhance checkout, upsells, or user experience.
- Leverage advanced AI platforms to streamline day-to-day operational workflows.
Requirements:
- 5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
- 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
- Proven recent expertise managing Shopify or Shopify Plus stores.
- Project management experience.
- Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting).
- Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerce/DTC environment.
- Limited travel may be required.
- Willingness to work US time zones, regardless of geographic location.
- Access to a computer, a reliable internet connection, and a distraction-free work environment.
Benefits:
- Healthcare, dental, and vision are available.
- 10 annual paid U.S. observed holidays.
- 401K with a best-in-class company match.
- Exclusive employee product discounts.
Similar Jobs
Vocational Trainer for E‑Commerce
Ausbilder:in für Kaufmann/-frau für E-Commerce bei WBS TRAINING. Durchführung von Fachunterricht im Homeoffice und Unterstützung der Kursteilnehmenden bei Projekten.
Vocational Trainer for E‑Commerce Clerk
Trainer for E-Commerce at WBS TRAINING focusing on competence development. Delivering online training and supporting students in their projects and reports in a remote setting.
Vocational Trainer for E‑Commerce
Ausbilder:in für Kaufmann/-frau für E-Commerce working with WBS TRAINING AG to develop competency in participants. Delivering instruction remotely, while supporting students with their projects.
Enterprise Account Executive, E-Commerce
Enterprise Account Executive leading SentiLink’s e-commerce expansion with innovative identity verification solutions. Partnering with online retailers and digital merchants to tackle fraud and identity challenges.
E-Commerce Projektmanager
Project Manager responsible for E-Commerce project planning and management at TRETMANN. Focusing on deliveries, deadlines, and KPIs in a remote team setting.
E-Commerce Operations Manager
E-Commerce Operations Manager overseeing online operations for a fast-growing eCommerce platform. Focusing on optimizing workflows and delivering exceptional customer experience.
E-commerce Graphic Designer
Graphic Designer creating visual assets for e-commerce brand Americanflat. Managing high-volume production of listings, storefronts, and promotional materials.
Ecommerce Specialist
Ecommerce Specialist for Neato, an eCommerce accelerator, managing Amazon listings and launches. Collaborating with brand managers to optimize performance and drive growth.
E-commerce Coordinator
E-commerce Coordinator managing daily store operations and optimizing performance for Telos Media's e-commerce channels. Ensuring high-quality customer experience and collaborating with Marketing and Creative teams.
E-Commerce, Website Coordinator
E-Commerce/Website Coordinator managing day-to-day Shopify operations and broader business tasks for a lifestyle retail brand. Supporting brand expansion through effective operations and marketing initiatives.
Ecommerce Fulfillment – Operations Manager
Ecommerce Fulfillment & Operations Manager overseeing Shopify operations and customer experience for Hadley Designs. Ensuring seamless service, resolving order issues, and maintaining store integrity.
UI/UX Designer, Shopify, Ecommerce
Digital Designer focusing on Shopify and e-commerce UI/UX for client. Key responsibilities include design, optimization, and collaboration for marketing initiatives.
Ausbilder:in für Kaufmann/-frau für E-Commerce
E-Commerce Trainer providing vocational training from home. Supporting learners' development with pedagogical methods and quality assurance for project work.
Ausbilder:in für Kaufmann/-frau für E-Commerce
Ausbilder:in für E-Commerce bei WBS TRAINING AG mit Schwerpunkt auf Kompetenzentwicklung. Fachbezogener Unterricht und Unterstützung Lernen 4.0 im WBS LearnSpace 3D.
E-commerce Launch Specialist
E-commerce Launch Specialist leading dropshipping business setup on Shopify and other platforms. Collaborating with founders to optimize product sourcing, marketing strategy, and operations.
Ecommerce Manager
Ecommerce Manager for Cornbread Hemp, overseeing DTC website and Amazon presence. A high-ownership role focused on boosting revenue and optimizing customer experience.
International Key Account Manager – eCommerce
Key Account Manager driving growth with international eCommerce customers across Europe. Manage strategic accounts and position Mondi as the preferred eCommerce packaging partner.
Ecommerce Account Manager
Ecommerce Account Manager supporting and growing client relationships while optimizing online shopping experience. Collaborating across teams to deliver effective e-commerce strategies.
E-commerce Marketing Manager
Marketing Manager responsible for scaling marketing strategies for a premium campervan accessories e-commerce brand. Leading a team and optimizing campaigns across various platforms.
Shopify Operations Manager
Shopify Operations Manager for Hadley Designs ensuring seamless customer experience through store operations. Overseeing performance, order management, and compliance in a remote work setting.