Executive Assistant
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Job Description
Remote Executive Assistant supporting personalized client engagement and admin for an online fitness and nutrition coaching business. Managing check-ins, payments, Canva graphics, and coaching systems.
Responsibilities:
- Conduct proactive client check-ins every 2 days via EverFit, transitioning from WhatsApp
- Personalize messages based on client activity, including completed workouts and missed protein targets
- Flag clients who are disengaging, struggling, or need the coach's direct attention
- Manage payment follow-ups for clients in Nui
- Create and edit graphics in Canva
- Support general administrative tasks as needed
- Use GoHighLevel (GHL) to expand its use beyond landing pages
- Stay familiar with EverFit and new tools being trialed, including CoachBase and CoachVault
- Deliver personalized client engagement as a direct extension of the coach
- Support an online coaching business focused on fitness and nutrition
Requirements:
- Basic understanding of fitness and nutrition (critical requirement)
- Experience with EverFit or similar client management apps
- Working knowledge of GoHighLevel (GHL)
- Proficiency in Canva
- Experience following up on payments or using a payment/billing platform (Nui a plus)
- Strong written communication with a warm, natural tone
- Reliable availability during both morning (7 to 9 AM) and evening (6 to 8 PM) Brisbane time shifts
- Female only, aged 20 to 35
- Fitness industry background required
- Proactive and able to spot issues before they're raised
- Comfortable receiving coaching and feedback
- Client retention and accountability coaching experience
- Habit-based or behavior-change coaching knowledge
- Experience building GHL automations (workflows, reminders, pipelines)
- Basic content review skills
- Experience supporting or handing off work with a DM setter
- Strong attention to detail and sound judgment
- Familiarity with sales or lead nurturing basics
Benefits:
- Remote position
- 20 hrs/week minimum (4 hrs/day, split shifts)
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