Executive Assistant
Posted 2hrs ago
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Job Description
Virtual Executive Assistant supporting a clinical psychologist’s private practice, ocean expeditions, and app startup. Managing scheduling, logistics, project boards, communications, and administrative follow-through.
Responsibilities:
- Manage patient scheduling through SimplePractice and respond to patient texts and emails within 24 hours
- Provide warm, professional initial responses to patient, client and speaking enquiries
- Ensure clinical or expert advice is provided directly by the client
- Manage the client's calendar, reminders, personal tasks, appointments, refunds and outstanding to-dos
- Set up, organise and maintain monday.com across three businesses
- Contact charter contacts to secure vessels, assist with chef interviews and coordinate international expedition logistics
- Maintain the master expedition spreadsheet tracking guest flights, arrivals, departures and dietary requirements
- Provide accurate information while the client is travelling or working in the field
- Create and adapt trip presentations using Claude Design and existing templates
- Coordinate merchandise and branded items, checking logos, designs and branding before bulk production
- Track company formation, trademark correspondence and app development milestones
- Provide end-of-day updates on completed tasks, priorities and next steps
- Participate in short, frequent check-ins
Requirements:
- Confident daily use of AI tools, particularly ChatGPT, Claude and Claude Design
- Previous experience in a medical, therapy or private practice environment
- Strong experience building, structuring and maintaining monday.com project boards from scratch
- Advanced Google Sheets or Microsoft Excel skills
- Ability to handle sensitive patient information responsibly and exercise sound judgement
- Highly organised, proactive and detail-oriented; able to manage competing priorities and work independently
- Strong written communication skills, particularly via email and text
- Comfortable working in a fast-paced environment, receiving direct feedback and acting on it quickly
- Experience using SimplePractice or similar practice management software preferred; training can be provided
- HIPAA certification or willingness to complete a short HIPAA course during onboarding
- Eye for design and branding, including identifying incorrect logos, design inconsistencies or merchandise errors
- Communication primarily via email and text, with minimal phone-based work
- Comfortable working with a busy client managing several businesses simultaneously
- Calm, dependable and able to anticipate needs and maintain momentum without constant supervision
Benefits:
- 100% remote
- $50 birthday bonus
- $200 testimonial bonus
- $300 tenure bonus every 6 months
- $500 entry monthly raffle
- No tracker
















