Executive Assistant

Posted 2hrs ago

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Job Description

Virtual Executive Assistant supporting a clinical psychologist’s private practice, ocean expeditions, and app startup. Managing scheduling, logistics, project boards, communications, and administrative follow-through.

Responsibilities:

  • Manage patient scheduling through SimplePractice and respond to patient texts and emails within 24 hours
  • Provide warm, professional initial responses to patient, client and speaking enquiries
  • Ensure clinical or expert advice is provided directly by the client
  • Manage the client's calendar, reminders, personal tasks, appointments, refunds and outstanding to-dos
  • Set up, organise and maintain monday.com across three businesses
  • Contact charter contacts to secure vessels, assist with chef interviews and coordinate international expedition logistics
  • Maintain the master expedition spreadsheet tracking guest flights, arrivals, departures and dietary requirements
  • Provide accurate information while the client is travelling or working in the field
  • Create and adapt trip presentations using Claude Design and existing templates
  • Coordinate merchandise and branded items, checking logos, designs and branding before bulk production
  • Track company formation, trademark correspondence and app development milestones
  • Provide end-of-day updates on completed tasks, priorities and next steps
  • Participate in short, frequent check-ins

Requirements:

  • Confident daily use of AI tools, particularly ChatGPT, Claude and Claude Design
  • Previous experience in a medical, therapy or private practice environment
  • Strong experience building, structuring and maintaining monday.com project boards from scratch
  • Advanced Google Sheets or Microsoft Excel skills
  • Ability to handle sensitive patient information responsibly and exercise sound judgement
  • Highly organised, proactive and detail-oriented; able to manage competing priorities and work independently
  • Strong written communication skills, particularly via email and text
  • Comfortable working in a fast-paced environment, receiving direct feedback and acting on it quickly
  • Experience using SimplePractice or similar practice management software preferred; training can be provided
  • HIPAA certification or willingness to complete a short HIPAA course during onboarding
  • Eye for design and branding, including identifying incorrect logos, design inconsistencies or merchandise errors
  • Communication primarily via email and text, with minimal phone-based work
  • Comfortable working with a busy client managing several businesses simultaneously
  • Calm, dependable and able to anticipate needs and maintain momentum without constant supervision

Benefits:

  • 100% remote
  • $50 birthday bonus
  • $200 testimonial bonus
  • $300 tenure bonus every 6 months
  • $500 entry monthly raffle
  • No tracker