Property Management Virtual Assistant
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Job Description
Remote Property Management Virtual Assistant supporting tenant communications, leasing, maintenance, and rent collection. Managing property records and listings for Pelican’s US real estate operations.
Responsibilities:
- Manage and respond to tenant and owner communications via email, phone, and property management platforms
- Coordinate maintenance requests and follow up with vendors and contractors to ensure timely resolution
- Assist with lease administration, including drafting, renewals, and document management
- Maintain accurate records in AppFolio property management software
- Support rent collection processes, track payments, and flag delinquencies
- Prepare reports, spreadsheets, and summaries for property managers and stakeholders
- Post and manage property listings across rental platforms to minimize vacancy
- Provide general administrative support including scheduling, data entry, and calendar management
Requirements:
- Prior experience in property management, real estate administration, or a related field preferred
- Proficiency with property management software such as AppFolio, Buildium, or Rent Manager
- Strong written and verbal communication skills with a professional, customer-focused demeanor
- Highly organized with the ability to multitask and prioritize in a fast-paced environment
- Reliable internet connection and a fully equipped home office setup
- Proficiency in Microsoft Office Suite and/or Google Workspace
- Self-starter with strong attention to detail and the ability to work independently
- Must speak great English and Spanish
Benefits:
- Fully remote position
- Remote work arrangement
- Text message updates about the application (optional)
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