Executive Director – Financial Systems, Service & Transformation
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Job Description
Executive Director overseeing finance systems and transformation at Stanford Health Care. Leading strategy and governance for finance service delivery and AI initiatives.
Responsibilities:
- Set the vision, roadmap, and investment priorities for finance systems and transformation
- Establish governance for foundational data model, security, controls, release management, and partner performance
- Lead portfolio financial stewardship, including budgets, business cases, and value realization
- Provide executive functional oversight for ERP finance modules and related finance applications, including lifecycle planning, requirements, testing, upgrades, integrations, and process standardization
- Lead the AskFinance service model and finance knowledge management capabilities to improve intake, triage, routing, service levels, and issue resolution
- Define and enforce service levels (SLAs) and performance metrics to improve user experience for finance and other organizational stakeholders
- Lead a disciplined finance transformation portfolio with standardized intake, prioritization, governance, communications, training, and adoption measurement
- Identify and prioritize high-impact automation opportunities and serve as a catalyst for change across finance and business functions
- Identify and implement top-down systemic opportunities to simplify and automate finance and controllership processes using workflow, Robotic Process Automation, pro-code tools, and AI
- Lead and develop high-performing teams while fostering a culture of accountability, operational excellence, systems thinking, learning, continuous improvement, and collaboration with stakeholders in TDS, HR, Finance, and operations
- Establish clear ownership and accountability, performance expectations, and development plans for the department
Requirements:
- Bachelor’s Degree in business, finance, accounting, computer / data science or related field required
- Master’s Degree in business administration, health administration, CPA or related relevant field preferred
- Minimum twelve (12) years of progressively responsible and directly related work experience required
- Experience working in Finance at complex healthcare organization preferred
- Expertise overseeing Workday ERP finance modules and related finance applications, including roadmaps, upgrades, integrations, sustainment, and optimization
- Strong ability to communicate complex technical and financial concepts to senior executives and diverse stakeholder groups
- Proven ability to build high-performing teams and strong partnerships across Finance, TDS, HR, and operational leadership
- Ability to lead transformation and continuous improvement using data, customer feedback, and disciplined delivery practices
- Health industry knowledge and context – understanding of Stanford Health Care’s position in the continuum as an Academic Medical Center and developing health system
- Experience designing and operating finance service delivery and knowledge management capabilities, including ServiceNow-based intake and workflow management
- Demonstrated portfolio, project, and change management capability, including governance, communications, training, and adoption measurement
- Ability to identify and implement automation and AI-enabled improvements with appropriate governance, controls, and risk management
- Knowledge of data governance, master data stewardship, access controls, segregation of duties, and audit readiness in a regulated healthcare environment
- Experience with vendor and partner management, including contract performance, service delivery, and cross-functional coordination
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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