Experienced Team Leader – Sales Project
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Job Description
Teamleiter im Homeoffice für ein Vodafone-Sales-Projekt bei Zeitwert, einem deutschen Customer-Care- und Sales-Dienstleister. Führung, Coaching und Leistungssteuerung eines Vertriebsteams.
Responsibilities:
- Lead, motivate, and develop the team
- Take responsibility for achieving sales targets and key performance indicators (KPIs)
- Regularly analyze team performance and implement appropriate measures
- Conduct coaching sessions, feedback meetings, and employee discussions
- Support employees in addressing customer service and sales challenges
- Monitor quality and ensure compliance with defined processes
- Plan and conduct virtual team meetings
- Identify development potential and foster individual strengths
- Optimize workflows and implement new measures to improve performance
Requirements:
- At least 1 year of experience as a team leader, preferably in a call center environment
- Experience in customer service, ideally in sales
- Results-oriented mindset and strong numerical and analytical skills
- Structured and solution-oriented approach to work
- Strong communication skills and confidence using digital tools
- Experience leading remote teams is a plus
- Full-time position
- Professional experience required
Benefits:
- Permanent employment contract
- Fixed monthly salary plus performance bonus
- 100% remote work
- Premium technology package
- Training and professional development opportunities
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