Field Service Controls Engineer – Robotics & Automation
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Job Description
Field Service Controls Engineer supporting installation, commissioning, and maintenance of robotic systems across industrial sites in the U.S. Traveling ~70% with opportunities for technical growth and work-life balance.
Responsibilities:
- Lead installation, commissioning, and startup of robotic and automated machinery at customer sites
- Troubleshoot and resolve electrical, controls, and mechanical issues in live production environments
- Perform preventive maintenance and repairs to ensure optimal system performance
- Support and train customer technicians and operators on equipment usage and maintenance
- Provide on-site technical expertise for automation systems, PLCs, and VFDs
- Coordinate with internal teams and third-party vendors for complex service needs
- Report machine condition, performance insights, and spare parts requirements
- Ensure all equipment meets safety, operational, and compliance standards
- Partner with sales and operations teams to support customer success and continuous improvement
- Take ownership of service execution and drive high-quality outcomes in the field
Requirements:
- Willingness and ability to travel ~70% (frequent regional and national travel required)
- 3+ years of experience in field service, commissioning, installation, or maintenance
- Strong electrical troubleshooting skills with exposure to industrial automation
- Working knowledge of PLCs, VFDs, and control systems (programming not required)
- Experience supporting automated or robotic equipment in industrial environments
- Mechanical aptitude and hands-on problem-solving ability
- Strong customer-facing and communication skills
- Proficiency with MS Office (Excel, Word, Outlook, Teams)
Benefits:
- Competitive compensation and benefits
- Opportunities for hands-on technical growth in automation and robotics systems
- Exposure to advanced industrial equipment across diverse customer environments
- A collaborative, safety-focused work environment
- A dynamic, field-based role with variety and impact
- Structured travel model with consistent home time on weekends
- Dedicated non-travel time each month for administrative work, training, and recovery
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