Field Service Engineer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Service Engineer providing hands-on technical support and innovative application solutions for Agilent's lab technologies. Engaging customers on-site while working remotely with flexibility.
Responsibilities:
- Provide hands-on technical and application support to customers
- Work on-site at various labs and support customers with product solutions across GC/LC/GCMS/ LCMS and multi-vendor systems solutions
- Install and optimize hardware/software/network products
- Perform maintenance and repairs, diagnose and resolve product performance issues
- Address applications related issues and provide end-to-end solutions at customer sites
- Deliver fully coordinated solutions, which may include peripherals, communications, operating systems, and applications software
- Ensure customer satisfaction by guiding and training users on preventive maintenance and configurations
- Demonstrate and train customers how to use and optimize high-end features of Agilent's software platforms
- Share expertise and train other Service Engineers across Agilent's product solutions
- Work with the sales team to deliver bespoke consulting related to customer's specific application needs
- Develop innovative application solutions across various market segments including Environmental, Food, Energy & Chemicals and Pharmaceutical.
Requirements:
- Master’s degree in chemistry, Food, Environment, Molecular Biology, Biochemistry or similar background in life sciences
- Expertise in analytical techniques and method development (GC/ HPLC/UHPLC/ MS) in a similar position or as an End-user
- Problem-solving skills, particularly for fixing, applications support and/or general instrument maintenance
- Experience with the Agilent solutions is desired but not essential.
- A strong desire to learn and expand your skill set
- Enjoy working remotely, whilst engaging and visiting customers on-site
- Excellent written and verbal communication skills
- The ability to coordinate and prioritize efficiently
- A strong attention to detail and processes, ensuring compliance with Agilent's Quality standards
- Ability to handle customer expectations and balance customer requirements with business needs.
Benefits:
- Includes the option to work remotely
Similar Jobs
Field Service Engineer
Field Service Engineer ensuring technical performance of medical imaging systems across Slovakia. Traveling to customer sites, troubleshooting issues, and supporting installations with top-tier service.
Customer Service Engineer
Customer Service Engineer responsible for servicing and maintenance activities on GE HealthCare products. Building strong customer relationships while ensuring product quality and operational excellence.
Field Service Engineer
Field Service Engineer maintaining medical equipment for GE HealthCare. Responsible for installation, diagnostics, and preventative maintenance while ensuring compliance with local regulatory norms.
Field Service Technician
Field Service Technician delivering high-voltage electrical services in industrial and utility settings across British Columbia. Opportunity for growth and collaboration in a dynamic environment.
Field Service Technician – Swing Shift
Field Service Technician providing fuel cell service during field visits at Bloom Energy. Managing maintenance, repairs, and customer relationships while operating in the Northeast Region.
Field Service Engineer
Field Service Engineer providing on-site support and troubleshooting for Dell Technologies customers. Collaborating with remote support teams and delivering solutions during installations and maintenance.
Field Service Technician
Field Service Technician maintaining and repairing essential power distribution systems for commercial and industrial clients. Hands-on role requiring technical expertise and strong customer service orientation.
Network Field Service Technician
Network Field Service Technician providing field service and repair for various equipment and electronics. Traveling for project management and service provision across multiple locations.
Field Service Engineer – LC LCMS
Field Service Engineer supporting Agilent's chromatography technology in Sweden. Providing on-site support and troubleshooting for complex system issues in customer laboratories.
Field Service Engineer
Customer Support Engineer providing installation, optimization, and maintenance of chromatography systems in UK laboratories. Act as a technical authority and deliver advanced on-site customer support.
Field Service Engineer – Spectroscopy
Field Service Engineer supporting on-site installations and repairs for Agilent systems and products. Requires Bachelor's degree and 2+ years experience in a lab environment with travel expectations.
Field Service Engineer
Field Service Engineer responsible for on-site support for Agilent GCMS and multi-vendor systems. Installing, maintaining, and repairing systems while collaborating with cross-functional teams.
Field Service Technician
Field Service Technician traveling to customer sites for installations and maintenance of aviation ground support products. Requires mechanical expertise and customer communication skills.
Field Service Technician, Live Events
Field Service Technician diagnosing and repairing rental construction equipment for Sunbelt Rentals. Involves travel, on-call services, and ensuring safety compliance.
Field Service Engineer – Bag Filling, Palletizing
Field Service Technician providing on-site and remote technical support for integrated production lines in the packaging sector. Collaborating with customers and internal teams to troubleshoot and enhance equipment performance.
Field Service Technician, Coffee Equipment
Field Service Technician ensuring coffee equipment works for local businesses in Orlando, FL. Provide customer service, perform maintenance, and manage inventories.
Field Service Engineer – Dallas, TX
Field Service Engineer providing on-site installation and troubleshooting support for analytical equipment. Engaging with customers and maintaining compliance with service standards in remote roles around Dallas, TX.
Field Service Technician (Germany-wide)
Field Service Technician supporting maintenance and documentation of water treatment systems in pharma. Requires technical skills and willingness to travel nationwide.
Senior Field Service Technician
Senior Field Service Technician in Leidos managing installations and repairs of security equipment for customers. Collaborating with global teams and ensuring contractual service level agreements are met.
Field Service Technician
Field Service Technician providing installation and maintenance for specialized automated equipment. Engaging with clients to ensure their machinery operates at peak efficiency while adhering to safety protocols.