Field Service Engineer
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Job Description
Field Service Engineer providing on-site support and troubleshooting for Dell Technologies customers. Collaborating with remote support teams and delivering solutions during installations and maintenance.
Responsibilities:
- Plan and lead installation services for assigned accounts
- Triage issues with direction from Dell remote support teams.
- Reseat, swap, or replace parts.
- Upgrade firmware as needed as part of troubleshooting.
- Seek resolution to drive closure of complex issues
- Keep abreast of technology and our service offerings
Requirements:
- 1–2 years of relevant experience
- Industry certification in Linux, Windows, VMware or Networking
Benefits:
- Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
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