Field Service Engineer
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Job Description
Field Service Engineer ensuring technical performance of medical imaging systems across Slovakia. Traveling to customer sites, troubleshooting issues, and supporting installations with top-tier service.
Responsibilities:
- Maintain diagnostic imaging (DI) systems in Slovakia, primarily focusing on X-ray and surgical systems
- Perform system-level troubleshooting on complex, multi-symptom issues
- Interface daily with doctors and technicians regarding equipment status
- Assist the sales team during customer visits, providing technical insights and identifying sales opportunities
- Contribute to the development and direction of the business in the Slovak region
- Complete all administrative tasks on time, including documentation for FMIs and PMS inspections
- Support complex installations in multifunctional rooms
- Share best practices and maintain compliance with ISO 9001 and GE Service Quality standards
- Ensure service quality across the Slovak team and help identify training needs for colleagues
Requirements:
- Diploma in Electronics, Electromechanics, Biomedical Engineering Technology or equivalent
- Solid knowledge of electrical engineering, electronics, mechanics, and radio engineering
- Understanding of magnetic field physics, X-ray, and ultrasound technologies
- Strong technical skills with a systematic and thorough approach to problem-solving
- Ability to work independently and manage time effectively
- Excellent interpersonal and customer service skills
- Fluent in Slovak and proficient in English (spoken and written)
- Valid driver’s license and willingness to travel across Slovakia
Benefits:
- A dynamic role in a global healthcare leader
- Opportunities for professional growth and continuous learning
- Competitive salary and benefits package
- A collaborative and inclusive work environment
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