Field Service Engineer – LC LCMS
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Job Description
Field Service Engineer supporting Agilent's chromatography technology in Sweden. Providing on-site support and troubleshooting for complex system issues in customer laboratories.
Responsibilities:
- Deliver advanced on-site support including installation, implementation, optimization, maintenance and repair of GC, GC-MS systems
- Troubleshoot and resolve complex system, method, hardware and software issues
- Act as a technical authority for customers, advising on best practices, preventive maintenance and system configurations
- Proactively identify potential risks and performance limitations before they impact customer operations
- Execute integrated system solutions involving hardware, software, networking and peripherals
- Serve as an internal escalation point for challenging technical cases
- Maintain accurate documentation and ensure full compliance with Agilent quality and regulatory standards
Requirements:
- Degree in Chemistry, Biochemistry or a related scientific discipline
- Solid practical experience with GC and GC-MS chromatography
- Proven ability to work independently in laboratory environments
- Clear, confident communication skills—both verbal and written
- Fluency in Swedish and English
- Valid driving license and willingness to travel
Benefits:
- Work remotely in Sweden
- Full time schedule
- Health and wellness programs
- Professional development opportunities
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