Field Service Technician
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Job Description
Field Service Technician responsible for installation and commissioning of OPTEL systems at client sites. Providing support and maintenance while ensuring customer satisfaction in various industries.
Responsibilities:
- Ensure the installation and commissioning of OPTEL systems at client sites.
- Carry out mechanical and electrical installation while ensuring compliance with quality standards.
- Train end-users on the proper use of OPTEL systems.
- Perform maintenance and repair on installed systems as requested by the customer service department.
- Identify potential sales opportunities (new contracts, complementary systems).
Requirements:
- College diploma in electronics, computer science, electromechanics, or related field, or equivalent experience.
- Strong knowledge in computer science and electronics.
- Experience in the pharmaceutical, food, or cosmetics industries (asset).
- Hands-on experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Fluency in English and in French is a plus.
- Valid driver’s license and passport.
- Availability to travel approximately three weeks per month.
Benefits:
- Competitive compensation
- Flexible working hours
- Employee Assistance Program (EAP)
- Comprehensive group insurance plan
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