Field Service Engineer
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Job Description
Field Service Engineer maintaining and supporting medical devices in South West England. Requires technical expertise, customer service, and travel within the region.
Responsibilities:
- Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above - mentioned region
- Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations
- Organization, coordination and preparation of application training
- Delivery of application training to site personnel to effectively use the medical equipment installed
- Coordination and delivery of technical training for customer personnel, as well as Haemonetics’ employees
- Development of strong partnerships with prospective customers by organizing product demo as well as with existing Haemonetics’ customers by constantly promoting our products
Requirements:
- Degree in technical engineering or technical education with sound technical knowledge or at least four years of experience in a Field Service position or medical device environment or a similar role
- Impeccable customer service skills and a confident and professional manner in customer facing environments.
- Technical aptitude to understand, train customers and users on products
- Excellent mastery of English
- Flexibility to travel and overnight stays
- Ability to work autonomously in a constantly changing environment
- Self-motivated with the ability to work independently
- Capacity to manage time constraints
- Demonstrated computer & basic networking skills
- Full Driving license
Benefits:
- Bonus Rewards Scheme
- Company Car
- Company Pension
- Life Insurance
- Private Medical Insurance
- Sick Pay
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