Field Service Technician, Kempten/Allgäu
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Job Description
Servicetechniker im Außendienst für Wärmepumpen in Kempten/Allgäu mit Kundenberatung und Wartung. Unterstützung und Betreuung im technischen Außendienst zur Sicherung der Kundenzufriedenheit.
Responsibilities:
- Commissioning and maintenance of our heat pumps at end customers and system operators
- Service-oriented consultation and support for our customers and heating contractors, by phone and on-site, to ensure customer satisfaction
- Supporting your colleagues in the technical field service within the wider area of your deployment region
- Taking on on-call duty to assist our customers as quickly as possible
Requirements:
- Completed vocational training in a relevant field such as plant mechanic for sanitary/heating/air-conditioning (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electronics technician for energy and building technology, or electrician / electrical installer; further training as a master craftsman or technician is advantageous
- Professional experience in customer service, e.g. in heating, refrigeration, or HVAC (heating, ventilation and air conditioning) technology
- Possession of a refrigeration certificate (Kälteschein) Category 1; Category 2 is advantageous
- Valid driving license (Class B)
- Good German language skills, spoken and written
Benefits:
- Your working day starts and ends at your home
- Your company vehicle is stocked on-site with the necessary materials for your service calls
- In addition to a fully equipped Mercedes‑Benz company vehicle, you will receive a modern company mobile phone
- We promote well-being with our employee health program for staff and their families
- Benefit from attractive offers across many brands and services through our Corporate Benefits program
- Plan ahead and benefit from our company pension scheme
- At Viessmann Climate Solutions you receive 30 days of paid annual leave per year
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