Grad Intern – R&D Execution, Operations & Strategy
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Job Description
Graduate intern supporting Amgen’s R&D operations and strategy through process analysis, documentation, and AI-agent development. Presenting recommendations and prototypes to cross-functional stakeholders.
Responsibilities:
- Support a project within one of the R&D EOS functional areas
- Collaborate with cross-functional teams and programs to improve R&D competitiveness through speed, agility, and execution excellence
- Identify problems, conduct research, develop recommendations through qualitative and quantitative analysis, and deliver final projects
- Present deliverables and findings through intern-wide poster sessions and final readouts to executive management
- Engage in learning activities and network with colleagues across the company
- Meet with internal stakeholders to identify common procedural questions and points of contact
- Review and organize approved Supplier Management Performance & Analytics procedures and reference materials
- Identify document gaps, outdated information, or conflicting guidance for procedure-owner review
- Build and configure an SMPA Procedures agent using Microsoft 365 Copilot Agent Builder or ChatGPT Agent Builder
- Develop agent instructions and suggested prompts guiding users to approved source material
- Create representative test questions covering routine, ambiguous, and out-of-scope scenarios
- Evaluate responses for accuracy, source support, clarity, consistency, and uncertainty handling
- Find documents, recommend improvements, and present the prototype and results to stakeholders
Requirements:
- Must be available to work a full-time schedule
- Expected continued enrollment in an accredited college or university following the internship program / co-op
- Student must be located in the United States for the duration of the internship program
- Must be 18 years or older
- Graduated with a bachelor’s degree from an accredited college or university
- Currently enrolled in an MBA, Master’s, PharmD, or Ph.D. program from an accredited college or university
- Completion of the first year of the applicable graduate program before the internship starts
- Candidates must be authorized to work in the U.S. for the duration of this program
- Pursuing a degree in Business, Finance, Management Sciences, Life Sciences, Information Systems, Data Science, Computer Science, Engineering, Communications, Psychology, Human Resources, or a similar field
- Strong written and verbal communication skills, including the ability to explain technical concepts to business audiences
- Ability to manage multiple tasks and deadlines
- Adaptability in navigating ambiguity and evolving priorities
- Analytical skills and attention to detail
- Ability to review process documentation and turn information into clear, organized content
- Interest in generative AI, Microsoft 365 Copilot, ChatGPT, knowledge management, or business process improvement
- Ability to work independently while collaborating with stakeholders
- Familiarity with Microsoft 365 tools such as Power Apps, SharePoint, Word, Teams, OneNote, and Copilot
- Experience with AI tools, chatbots, prompt design, and evaluating AI-generated responses
- Exposure to supplier management, procurement, quality, compliance, and performance processes
- Experience creating test cases, evaluation criteria, process maps, and project presentations
Benefits:
- Approximately 12-week internship with project-based and experiential learning
- Full access to Amgen’s Employee Resource Groups
- Learning activities and networking with colleagues across the company
- Competitive benefits
- Executive and social networking events
- Community volunteer projects
- Collaborative, inclusive culture
- Reasonable accommodation for individuals with disabilities
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