Group Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Group Director leading CPG client growth, retention, and team leadership at tech-enabled growth marketing firm. Driving P&L performance, service expansion, new business, and marketing innovation across client portfolios.
Responsibilities:
- Retain and grow the client portfolio and lead, motivate, and inspire the team
- Cultivate senior-level client relationships, ensure satisfaction, and foster growth opportunities within the CPG division
- Collaborate with marketing and sales teams to drive new business and service expansion
- Provide thought leadership and division insights
- Partner with the Managing Director and VP on go-to-market strategy, positioning, and Power Circuit product solutions
- Directly manage Account Directors and oversee Account Managers
- Coach team members, provide feedback, and lead training initiatives
- Conduct client check-ins, maintain retention forecasts, and identify expansion opportunities
- Participate in new business pitches and RFPs
- Create industry-specific solutions and lead trends and innovation with R&D
- Own resolution of client escalations
- Consult on divisional P&L and client profitability; forecast churn, service expansion, new business, and efficiency
- Oversee recruitment, staffing, training, and onboarding initiatives
- Drive efficiency through technology, AI, and process improvements
- Strengthen use and development of the nova application
- Collaborate with Data Intelligence, Media Planning, and shared Activation teams
- Participate in conferences, speaking opportunities, blog content, and trainings
Requirements:
- Department leadership and management experience required
- 10+ years as a leader in a digital marketing agency
- Experience managing a P&L for profitable growth
- Expertise in contract negotiation, client retention, and client growth
- Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
- Extensive knowledge of owned, earned, and paid marketing channels
- Experience with first-party data tools such as Google Analytics and Shopify
- Ability to build rapport and relationships with executive-level contacts
- Experience managing large teams, coaching direct reports, and driving talent development
- Legally eligible to work in the U.S.
Benefits:
- Base salary + commission opportunities
- Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
- 401(k) plan - 4% employer contribution matching
- Unlimited Time Off available on day one
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full-remote, in-office, or hybrid
- A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 12 observed United States national holidays + 2 mental health recharge days per year
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
Similar Jobs
Senior Director, Contracting & Network Development
Senior Director overseeing healthcare contracting and provider network development for Centene. Leading new-market strategy, negotiations, budgets, launches, and network performance improvement.
Director of Principal and Major Gifts
Fundraising director leading Compassion International’s principal and major gifts program. Managing donor strategy, revenue growth, leadership development, and philanthropic engagement for children in poverty.
Director of Construction – Water Infrastructure
Ameresco Director leading remote U.S. construction delivery for multimillion-dollar water infrastructure and AMI projects. Managing subcontractors, budgets, schedules, safety, commissioning, and customer outcomes.
Director of Email Design, DTC Brands
Email Art Director shaping high-converting campaigns for a performance retention agency serving 9-figure DTC brands. Leading designers while personally designing distinct visual systems across fashion, beauty, CPG, and luxury accessories.
Director, Enterprise Integration Solutions
Pellera director designing scalable enterprise integration and lifecycle services. Bridging customer requirements, warehouse operations, logistics, deployment, and managed-service delivery.
Director of Preconstruction – Solar, BESS
Director leading preconstruction for Electric Peak Constructors’ solar PV and BESS infrastructure projects. Managing feasibility, estimating, procurement, risk, and construction handoffs across renewable energy projects.
Director of Data
Director of Data building scalable, compliant infrastructure connecting healthcare payer, provider, EMR, and clinical data. Leading Opala’s data strategy, engineering team, and interoperability products.
Director – State & Local Government Affairs
Zillow director leading state and local government affairs across U.S. markets. Driving legislative campaigns, regional team development, lobbying partnerships, and enterprise policy execution.
Director, Customer Delivery – Enablement
Director leading implementations, customer education, and Professional Services growth for Trackforce’s physical security workforce management SaaS platform. Building scalable global delivery teams and improving customer and financial outcomes.
Director, Member Success, Academic
E3n Director managing member-school relationships and onboarding for assessment, data, and student well-being services. Guiding independent schools toward stronger teaching, learning, and student outcomes through data-informed consultation.
Director
Director leading forensic accounting investigations, litigation support, and client engagements at J.S. Held, a global consulting firm. Expanding investigative consulting services through delivery, business development, and thought leadership.
Field and Programs Director
UUA director leading faith-rooted justice organizing campaigns and programs across the continental United States. Managing organizers, coalitions, evaluation systems, and fundraising support for Side With Love.
Director of Logistics
Director of Logistics leading transportation, warehousing, and inventory for PDM’s electrical infrastructure projects. Optimizing heavy-transformer fulfillment across power distribution, data center, oil and gas, and renewable energy markets.
Director, Global Customer Capabilities & Innovation
Amgen corporate affairs director leading global communications for customer capabilities, innovation, data, and technology transformation. Partnering with executives to drive stakeholder alignment and adoption worldwide.
Director, Operational Reporting – Performance Analytics
Director leading enterprise operational reporting and performance analytics for HPI, a third-party administrator of health and benefit solutions. Centralizing reporting, managing KPIs, and driving quality improvement across the organization.
Key Accounts Director
Key Accounts Director advancing market access for Summit Therapeutics’ oncology medicines. Building strategic healthcare-account partnerships and supporting product launches across a defined geography.
Key Accounts Director
Key Accounts Director expanding market access for Summit Therapeutics, a biopharmaceutical oncology company. Leading strategic healthcare-account relationships, reimbursement initiatives, contracts, and oncology product launches.
Key Accounts Director
Key Accounts Director advancing market access for Summit Therapeutics’ investigational oncology medicines. Building strategic relationships with health systems and oncology decision-makers across a defined geography.
Director, Data Management & Intelligence
GoHealth urgent care Director leading enterprise data governance, BI, analytics, and AI-ready data foundations. Building high-performing teams and a multi-year data strategy across healthcare operations.
Director Claims Management
Director leading TPA medical claims operations for Health Admins, a technology-driven healthcare administration platform. Managing teams, vendors, SLAs, compliance, and claims-processing improvements.