Growth & Marketing Representative
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Job Description
Growth and Marketing Representative handling warm inbound conversations for Jane, a SaaS company helping clinics run, market, and grow their businesses. Conducting website checkups, demos, follow-ups, and fit-focused service discussions.
Responsibilities:
- Own free website checkup calls for clinic owners
- Provide clear and actionable online-presence and SEO recommendations
- Grow into running demos and intro calls for Jane Websites, Jane SEO, Social Plus, and Google Ads
- Drive and nurture a high-volume pipeline of warm inbound leads in Close CRM
- Follow up with leads and keep them engaged
- Lead honest conversations about service value and cost
- Identify and walk away from poor-fit prospects rather than pushing sales
- Use Claude for call preparation, research, and follow-ups
- Develop and experiment with projects over time
Requirements:
- Real customer-facing experience in support, service, retail, hospitality, or an initial sales role
- Confidence holding conversations with people met for the first time
- Ability to explain technical concepts simply without oversimplifying them
- Energy for high-volume days involving many calls and varied conversations
- Comfort working without a fixed script
- Ability to independently drive follow-ups and nurture leads
- Coachability and ability to take feedback well
- Self-direction after training
- Ability to learn new tools quickly
- Willingness to use Claude in day-to-day work from the start
- Candidates must be currently living and working in Canada
- Must be eligible to work in Canada without employer sponsorship
- Allied health experience or personal connection is nice to have, but not required
- Experience with a CRM such as Close, HubSpot, or Salesforce is requested in the application
- Experience with SEO tools such as Ahrefs, Whitespark, or the Detailed SEO extension is requested in the application
- Comfort with AI tools such as Claude or ChatGPT is requested in the application
Benefits:
- Annual salary of CAD $60,000
- Regular career development conversations with the manager
- Compensation growth as experience and contributions increase
- Comprehensive benefits package
- Remote work arrangement
- Mentorship directly from the customer growth lead
- No commission-based compensation
- AI tools used to support work and interviews
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