Growth Operations Manager – Dealership
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Job Description
Growth Operations Manager supporting Vehlo’s dealership software customers and revenue teams. Managing enablement, CRM tools, campaigns, process improvements, and GTM analytics.
Responsibilities:
- Provide day-to-day operational support to customer-facing Dealership teams
- Maintain onboarding materials and continuous learning resources
- Administer prospect and client engagement tools and drive adoption
- Package and deploy content and resources for launches, campaigns, events, and GTM initiatives
- Build and maintain cadences, templates, and workflows aligned with the customer journey
- Serve as a Tier-1 contact for process and technology questions
- Support marketing campaigns and field initiatives end-to-end
- Own tradeshow and event follow-up, including badge-scan ingestion, lead routing, and outreach
- Build CRM reports and dashboards tracking campaign performance, event ROI, and outbound effectiveness
- Build and refine outbound target lists and enrich accounts and contacts
- Map, instrument, and refine the Dealership customer-facing process from lead handoff to closed-won
- Partner on process and system improvements through discovery, development, testing, deployment, UAT, rollout, training, and change management
- Establish and track KPIs and turn them into actionable insights
- Measure process and support initiative effectiveness and iterate using data and feedback
Requirements:
- 0 to 3 years of experience in a B2B SaaS, sales, marketing, or operations environment
- Curiosity about end-to-end modern B2B sales motions across content, tools, training, process, and data
- Bias toward measurable outcomes and familiarity with metrics such as win rate, quota attainment, sales cycle length, pipeline coverage, and rep productivity
- Comfort with Salesforce or a similar CRM, or willingness to learn quickly
- Ability to work with reports, dashboards, and basic CRM administration
- Organized and detail-oriented work habits
- Strong communication and interpersonal skills
- Willingness to work directly with representatives and frontline managers
- Availability to travel occasionally, less than 10%
- Background in sales enablement, sales operations, revenue operations, or growth operations
- Direct experience supporting sellers through training, onboarding, content, or operations
- Exposure to Salesloft, Outreach, Orum, Highspot, Gong, or Litmos
- Awareness of sales methodologies such as Challenger, Sandler, Winning by Design, MEDDIC, or similar
- Bachelor's degree
Benefits:
- Comprehensive benefits package
- Opportunity for impact, growth, recognition, and rewards
- Training and growth investment
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