Pharmacy Operations Technician
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Job Description
Specialty pharmacy technician managing prescriptions, prior authorizations, and assistance programs for Florida oncology care. Supporting pharmacy reporting and Director operations remotely.
Responsibilities:
- Enter new prescriptions in PioneerRx accurately and completely
- Run prior authorizations end to end, including intake, CoverMyMeds or payer portal submission, status follow-up, denial routing, and logging
- Process manufacturer copay programs and foundation assistance, maintaining the assistance tracker
- Handle prescription transfers and maintain the transfer-out register
- Follow up with physician offices through OncoEMR or ModMed tasks
- Answer office status questions the same day
- Back up phones and refill outreach calls when needed
- Pull and format weekly and monthly pharmacy operating reports
- Maintain accreditation, patient management, office prescription, vendor, and equipment trackers
- Prepare and update one-page guides and office handouts, maintaining version history
- Track the Director’s open items and follow them through to closure
- Prepare status notes before meetings
- Triage the shared mailbox and task queues
- Escalate patient-safety or deadline-critical items within the same hour
- Support pharmacists and the Director by moving prescription data entry and reporting responsibilities to the technician
Requirements:
- Florida registered pharmacy technician (active)
- PTCB or ExCPT certification
- Three or more years in specialty pharmacy, including prior authorizations and copay or foundation assistance
- Oncology experience preferred
- Working knowledge of a pharmacy management system; PioneerRx preferred
- Experience with CoverMyMeds
- Experience with at least one practice EMR, such as OncoEMR or ModMed
- Strong Excel skills, including filters, pivot tables, and lookups
- Clear written communication
- Reliable, self-directed remote work habits
- Quiet, private workspace where screens cannot be seen by others
- Secure connection
- Company-issued equipment only
- Florida residency
- Florida pharmacy technician registration required for remote work on Florida prescriptions
- HIPAA fluency
- No patient identifiers outside approved systems
Benefits:
- Fully remote work arrangement
- Core hours Monday to Friday, 8:00 AM to 4:00 PM Eastern
- Occasional visits to Bonita Springs by arrangement are expensed
- Paired remote onboarding with the Director and pharmacists
- Daily check-in for the first month
- Company-issued equipment
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