Health Communications Specialist
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Job Description
Health communications specialist developing CDC disease-prevention content, social media, newsletters, and evaluation reports. Supporting routine and emergency public health communications for DFWED.
Responsibilities:
- Develop, update, and evaluate health communication materials and strategies related to foodborne, waterborne, environmental, fungal, and parasitic diseases
- Create electronic and print materials for public health professionals, healthcare providers, and consumer audiences, including fact sheets, newsletters, web pages, social media content, and slide decks
- Develop internal communication materials, including newsletters, intranet content, organizational charts, and leadership emails
- Coordinate content development and clearance with internal and external stakeholders and collaborate with graphic design staff
- Provide technical assistance for communication and public affairs needs, including CDC resources at conferences through exhibits, posters, and presentations
- Plan division meeting agendas, prepare slides, and provide technical support for web-based and in-person meetings
- Review web requests, coordinate with web developers, and help implement improvements and resolve technical issues
- Review and maintain web content for accuracy, clarity, and alignment with CDC standards
- Follow up on inquiries, information requests, and clearance needs between subject matter experts and the communications team
- Review materials for target audiences and identify content gaps or tailoring needs
- Develop research questions and incorporate formative or summative research findings into communication products
- Ensure compliance with Section 508 accessibility requirements and perform initial remediation
- Develop and disseminate scientific and public health information products, including during emergency activations
- Create dissemination plans, select channels, track and report metrics, and adjust strategies based on evaluation results
- Compile and analyze communication metrics and program evaluation data and present findings to staff and leadership
- Manage social media activities, including content writing, calendars, editing, and publication on CDC channels
- Monitor social media best practices and recommend improvements
- Create and distribute internal and external newsletters using CDC newsletter software
- Provide surge capacity during activations, outbreaks, and public health emergencies
- Develop crisis communication products and strategies, potentially working in CDC's Emergency Operations Center
Requirements:
- Experience developing strong relationships with internal and external stakeholders
- Experience working on multi-component communications campaigns, including message and materials development, dissemination, earned media, digital/social media, and partnership development
- Excellent written and verbal communication skills, with strong content development experience and ability to write in plain language
- Strong problem-solving skills, organizational skills, and attention to detail
- Ability to learn and collaborate with communications and program teams
- Ability to multitask and prioritize competing demands in a fast-paced environment
- Interest in learning complex public health issues, including infectious diseases and outbreak response
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
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