HRSD Functional Product Owner
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
HRSD Functional Product Owner improving ServiceNow HR services at Danaher, a life sciences and diagnostics innovator. Defining demand, prioritizing backlogs, and validating scalable employee-service solutions.
Responsibilities:
- Define and prioritize HRSD demand, translating business needs and operational insights into a clear, value-driven functional backlog
- Create and refine epics, features, and user stories aligned to HR outcomes, including success measures and acceptance criteria
- Make trade-off decisions across scope, speed, and experience to maximize value delivered through HRSD capabilities
- Partner with the HRIT HRSD Technical Product Owner to ensure backlog readiness, feasibility, and alignment with ServiceNow platform capabilities
- Validate delivered solutions against business requirements
- Drive improvements in self-service adoption, Tier 1 effectiveness, and overall service performance
Requirements:
- Bachelor’s degree in HR, Business, Information Systems, or a related field
- Minimum of 7 years of hands-on experience leading ServiceNow HRSD as Product Owner, Business Analyst, or Functional HRSD Architect
- Hands-on experience with ServiceNow HRSD, including case management, knowledge, and employee service center
- Experience in a product owner, business analyst, or functional lead capacity
- Ability to translate business needs into structured requirements
- Ability to prioritize work based on value
- Experience operating in a backlog-driven delivery model
- Previous experience leading or supporting enterprise ServiceNow HRSD implementations or enhancements is a plus
- Agile or product management practices, including backlog management and release cycles, are a plus
- Experience driving HRSD service model improvements, such as Tier 0/1 optimization, automation, or AI-enabled service delivery, is a plus
Benefits:
- Comprehensive, competitive benefit programs
- Health care program
- Paid time off
- Flexible, remote working arrangements
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
Similar Jobs
Insurance Product Management Consultant I
Insurance product consultant supporting Allstate’s future car-buying experiences. Analyzing market and business data while coordinating initiatives across product, pricing, and risk teams.
Senior Product Strategy Manager – Payer
Senior Product Strategy Manager leading payer healthcare analytics strategy and commercialization at MedInsight. Building roadmaps, pricing, and go-to-market plans for health plan customers.
Director of Product, Subscriber Value
Director of Product shaping Life360’s family safety subscription tiers, pricing, freemium features, and partner offerings. Driving subscriber value, satisfaction, and revenue through AI-native product strategy and experimentation.
Lead Product Manager
Lead Product Manager owning ColoWrap 360, a medical device company’s colonoscopy outcomes and analytics platform. Translating clinical and commercial needs into scalable data products and sales tools.
Product Owner – Mid-level
Product Owner gerenciando produtos digitais de IoT e telemetria da Mobi7, empresa líder em soluções de mobilidade no Brasil. Conduzindo discovery, priorização, análise de métricas e evolução estratégica da plataforma de gestão de frotas.
Product Manager
Product Manager liderando soluções de RH, folha de pagamento e eSocial em empresa de desenvolvimento de software. Definindo estratégias, roadmaps e backlogs, com foco em clientes, conformidade regulatória e evolução digital.
Senior Product Manager
Senior Product Manager shaping customer-facing digital products at Evri, a parcel delivery company serving UK customers. Leading roadmaps, discovery, delivery and product teams.
Product Manager, Passport
Product Manager leading Airbnb’s new global guest-host experience across stays, payments, trust, and support. Driving strategy, cross-functional execution, staged launches, and product storytelling.
Product Manager
Product Manager scaling Teton Ridge’s gaming and Cowboy+ streaming products. Owning roadmaps, launches, gaming operations, app merchandising, and cross-functional execution.
Gerente de Producto, Crédito
Gerente de Producto de Crédito para Covalto, plataforma de banca digital y servicios financieros para PyMEs. Coordinando mejoras, auditorías e incidentes con Tecnología, clientes y Dirección desde Colombia.
Senior Product Manager, Compliance
Senior product manager owning FMG’s compliance platform for financial advisors and institutions. Driving roadmap, external API/SDK capabilities, partner integrations, and regulatory product strategy.
Senior Product Planning Manager
Senior product planning manager shaping biomedical innovation at Fortive’s Fluke Health Solutions. Turning market insights, customer needs, and business cases into product strategies, roadmaps, and growth opportunities.
Product Planning Manager
Product Planning Manager shaping biomedical and radiation-safety products at Fortive’s Fluke Health Solutions. Identifying market opportunities, validating innovation, and guiding product strategy and investment priorities.
Director of Product
Director of Product leading strategy and delivery for cloud-based evidence-management software. Managing Engineering and QA while building a scalable product function for public safety teams.
Senior Product Manager, Community
Senior Product Manager building Acorns’ Community product to increase saving through engagement loops, referrals, and habit formation. Owning strategy, experimentation, and growth metrics for a financial wellness app serving millions of investors.
Digital Onboarding Product Owner
Digital Onboarding Product Owner shaping onboarding methodology and Unqork strategy at Ascensus, a retirement savings technology platform. Driving Agile delivery, customer-focused product development, backlog prioritization, and adoption across retirement plan services.
Senior Product Manager – Luxury Cooking
Senior Product Manager leading luxury cooking appliance innovation across Viking, AGA, and La Cornue. Owning portfolio strategy, NPI, lifecycle management, P&L, and launches.
Director of Product – Delivery
Director leading product, delivery and platform operations for uMed’s clinical research technology network. Driving application roadmap execution, UAT, releases and multidisciplinary team development.
Product Owner
Product Owner shaping digital products and AI-enabled delivery for Valtech, an experience innovation company. Aligning clients and teams, owning roadmaps, managing risks, and mentoring product professionals.
Senior Product Manager, Lab
Senior Product Manager at Fundraise Up exploring new product lines and growth opportunities. Delivering pilots through collaboration with engineering and design teams in a remote setup from Serbia.