Immigration Legal Assistant
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Job Description
Client support specialist in growing immigration law practice collaborating with solo attorney. Handling client intake, scheduling, and ongoing communication while ensuring operational efficiency.
Responsibilities:
- Join a growing immigration law practice as the primary client support specialist, working directly with a solo attorney to enhance client experience and streamline operations.
- Handle client intake, scheduling, billing orientation, and ongoing communication in a fast-paced, client-focused environment.
- Conduct front-facing client intake processes to ensure smooth onboarding and positive first impressions**
- Screen and filter non-qualified calls, particularly immigration defense cases, to optimize attorney time allocation**
- Manage comprehensive calendaring and scheduling systems to maintain efficient workflow and client appointments**
- Provide client orientation on billing procedures and next steps to enhance transparency and client satisfaction**
- Handle basic email correspondence and client inquiries to maintain consistent communication and reduce attorney workload
Requirements:
- Completion of some college coursework is required.
- Availability to work full-time during Mountain Standard Time business hours.
- Prior legal administrative experience is required; experience in an immigration law setting is preferred.
- Strong English communication skills (written and verbal).
- Proven ability to handle client intake screening and manage high-volume calls effectively.
- Experience managing legal calendaring and scheduling systems.
- Comfort with client billing processes and maintaining administrative documentation.
- Proficiency in basic email communication and client service best practices.
- Spanish language proficiency is strongly preferred, but not required.
- Ability to manage client-facing administrative responsibilities with professionalism and discretion.
- Comfortable working in a fast-paced, evolving legal administrative environment.
Benefits:
- Access to a $200k+ perk marketplace with instant discounts on 150+ services**
- Access up to 50% of approved earnings before payday (no credit checks or fees)**
- On-time, in-currency pay
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