Insurance Agent, Sales/Service
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Job Description
Insurance agent supporting Jerry.ai’s AI-powered car and home ownership platform. Handling customer calls, matching policies, processing service requests, and improving the product.
Responsibilities:
- Take great care of customers and identify coverage gaps, eligible discounts, and renewal increases
- Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
- Assist policyholders with policy changes
- Learn and match insurance products from a large panel of insurance companies to customer needs
- Learn and navigate Jerry.ai’s evolving app
- Solve problems to remove barriers between customers and appropriate coverage
- Process service requests involving vehicles, drivers, lienholders, and policy documents
- Provide product feedback and help improve the product
Requirements:
- Prior work experience in customer service, sales, or hospitality is a plus, but not required
- Genuinely friendly and positive attitude and willingness to work as a team
- Strong work ethic
- Strong problem solving skills
- Strong communication skills
- Must currently reside in one of the eligible locations specified by Jerry.ai
- Full-time hourly employees must reside in Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia
- Ability to work as a full-time employee
- Valid P&C license is asked about in the application; the company can pay for the license if the candidate does not have one
Benefits:
- Competitive wage and benefits
- Medical, dental, and vision insurance
- 401K match
- Paid vacation time
- Stock equity (stock options)
- Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
- Fully remote work with work equipment provided
- Career path in insurance
- Jerry.ai pays for your P&C insurance license if you don’t have one yet
- Uncapped commissions for the sales path
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities
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