Internal Support Engineer
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Job Description
Internal Support Engineer responsible for managing technology platforms and supporting employee needs in investment firm. Collaborating with teams to improve efficiency and provide tech solutions.
Responsibilities:
- Work with the Internal Support Manager to develop and execute the Internal support Team vision
- Work with internal staff on support solutions
- Research and develop service related processes and solutions
- Create documentation for support best practices
- Automate existing processes
- Research and deploy new systems and tools to improve efficiency and scalability
- Manage the systems used by staff to perform their duties
- Proactively work cross-functionally to build relationships and rapport amongst highly technical and non-technical co-workers
- Identify potential obstacles and suggest operational and security improvements
- Participate in organizational initiatives to improve functions, processes, and technology for Atlas Technica and clients
Requirements:
- Bachelor’s degree or equivalent relevant experience
- Highly organized with excellent communication skills
- Goal-oriented individual
- Proven ability to solve problems creatively
- Ability to multitask in a fast-paced environment
- Excellent analytical skills
- Experience working with Microsoft technologies and infrastructure
- Excellent communication skills
Benefits:
- Competitive salary
- Comprehensive benefits
- Great perks
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