Investigator Payments Lead – Associate, Clinical Site Payments Lead – Associate
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Job Description
Investigator Payments Lead supporting Parexel’s global clinical trials from Romania. Managing site payment systems, budgets, contracts, vendors, and payment issue resolution.
Responsibilities:
- Manage the lifecycle of clinical site payment administration, including protocol schedules of activities, per subject costs, payment triggers, database build activities, startup payments, EDC-driven visit payments, and invoiceable items
- Lead planning activities to configure payment systems appropriately and deliver startup milestone payments on time
- Assess EDC design and data collection processes for accurate mapping to budget structures and timely payment triggering
- Troubleshoot payment failures and implement solutions to minimize site-payment delays
- Review and guide site-contract and budget configuration within payment systems
- Oversee vendors’ investigator-payment processes, standards, approvals, invoice management, and issue resolution
- Triage complex technology and process issues involving site relationships, budgets, contracts, regulatory requirements, taxes, currencies, and other dependencies
- Review study payment performance, identify root causes, and drive corrective actions
- Ensure contracts, work orders, purchase orders, and funding mechanisms are active and sufficient for timely payment processing
- Support study-specific investigator-payment audits when required
- Resolve site- and study-level payment escalations
- Collaborate with clinical operations, finance, legal, technology, and external partners across global clinical studies
Requirements:
- Degree or equivalent relevant professional experience
- 1+ years of experience in clinical contracts and budget administration, accounting, finance, clinical project management, clinical operations, or a related field
- Knowledge of clinical operations, clinical protocols, and site budgets
- Demonstrated understanding of clinical site and vendor budgets and payment terms
- Excellent interpersonal, administrative, organizational, and problem-solving skills
- Ability to collaborate across clinical operations, business technology, legal, finance, tax, and other functional teams
- Ability to work independently with minimal supervision in a team-oriented environment
- Strong communication skills
- Ability to operate effectively in a fast-paced environment with changing priorities
- Preferred: experience with EDC data, systems, monitoring, or management
- Preferred: experience with industry payment-processing software and business-requirements development
- Preferred: experience with a Clinical Research Organization or sponsor
- Preferred: knowledge of local tax and payment regulations in countries where clinical trials are conducted
- Preferred: experience supporting cross-border financial transactions
- Preferred: ability to make recommendations related to investigator-payment processes and issue resolution
Benefits:
- Comprehensive benefits package for eligible employees
- Medical care plan
- Risk insurances
- Additional benefit offerings in accordance with the terms of applicable plans
- Flexible working environment
- Growth opportunities
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