Investigator Payments Lead – Senior Associate
Posted 23hrs ago
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Job Description
Investigator Payments Lead managing clinical site payments for Parexel, a global clinical research organization. Overseeing budgets, contracts, payment systems, vendors, and payment execution across clinical trials.
Responsibilities:
- Manage the full lifecycle of clinical site payment administration, including schedules of activities, per-subject costs, payment triggers, database builds, startup payments, EDC-driven visit payments, and invoiceable items
- Lead planning of payment activities and ensure systems are configured appropriately
- Assess EDC design and data collection processes for accurate mapping to budget structures and timely payment triggering
- Troubleshoot payment failures and drive resolution activities
- Review and guide configuration of site contracts and budgets in payment systems
- Oversee vendors’ adherence to investigator payment processes and standards
- Triage complex technology and process issues involving site relationships, budgets, contracts, regulations, languages, taxes, and currencies
- Review study payment performance, identify root causes, and implement corrective actions
- Ensure purchase orders are active and adequate funding is available for approved payments
- Support study-specific investigator payment audits
- Resolve site- and study-level payment escalations
- Ensure contracts, work orders, and funding support site payment execution
- Collaborate with internal stakeholders and external partners within a Functional Service Provider model
Requirements:
- Bachelor’s degree or equivalent relevant professional experience
- Two plus years of experience in clinical contracts and budget administration, accounting, finance, clinical project management, clinical operations, or a related field
- Knowledge of clinical operations, clinical protocols, and site budgets
- Demonstrated understanding of clinical site and vendor budgets and payment terms
- Experience in clinical research, clinical operations, finance, accounting, contracts administration, or another regulated environment
- Strengths in project coordination, problem solving, and stakeholder management
- Ability to collaborate across functional teams, cultures, and locations while managing competing priorities
- Strong business judgment and attention to detail with site budgets, payment terms, and study-level processes
- Comfort working with payment systems, EDC data, contracts, budgets, and process-driven workflows
- Excellent interpersonal, organizational, administrative, and problem-solving skills
- Ability to work effectively cross-functionally with clinical operations, business technology, legal, finance, tax, and other teams
- Ability to complete assignments, tasks, and projects with minimal supervision and make informed investigator-payment recommendations
- Ability to work independently in a collaborative, team-oriented environment
- Preferred: experience with EDC data and systems
- Preferred: experience with industry payment-processing software and business requirements
- Preferred: experience with a Clinical Research Organization or sponsor
- Preferred: knowledge of local tax and payment regulations
- Preferred: experience supporting cross-border financial transactions
Benefits:
- Medical plan
- Life assurance
- Additional benefit offerings in accordance with the terms of applicable plans
- Home-based/remote working capacity
- Opportunities to deepen knowledge and professional expertise
- Flexible, growth-oriented work environment








