IT Business Analyst
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Job Description
IT Business Analyst supporting business planning and execution of digital initiatives at Banner Health. Focused on process improvement and integration within the healthcare sector.
Responsibilities:
- Translate emerging customer needs and technologies into actionable business terms and associated plans
- Define/document required changes to resolve system deficiencies, and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers
- Review/write requirements; perform testing and post-production validation, act as liaison between business units and IT, and communicate system and process changes to the business areas
- Manage the process of Business Governance and prioritization of all enhancement requests to any and all electronic channels
- Designs and administers standards and policies regarding application and end user customer documentation
- Provides high-level expertise to the development of fully integrated testing scenarios
- Identifies, investigates, tracks, and resolves complex project, system or application errors ensuring the solution is timely and of acceptable quality
- Determines and designs end user training and curriculum for applications and systems
- Maintains current professional and technical knowledge relating to the healthcare industry
Requirements:
- Must possess a strong technical and business knowledge as typically obtained through the completion of a bachelor's degree related field
- Must demonstrate general knowledge of information technology specifically, user-centered design for mobile/web apps or large, content-rich consumer sites
- Needs experience in medium scale project planning and reporting, either individual or team
- Requires communication and presentation skills to engage technical and non-technical audiences
- Requires ability to communicate and interact across facilities and at various levels
- Incumbent will have skills to mentor less experienced team members
Benefits:
- health and financial security options
- comprehensive benefit package
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