IT Manager
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Job Description
IT Manager responsible for global IT support and systems administration across various regions. Ensuring reliability, security, and scalability of IT environments with hands-on management.
Responsibilities:
- Act as the primary owner of enterprise systems administration across all regions.
- Provide end-to-end global IT support, ensuring timely issue resolution for a distributed workforce.
- Own onboarding, offboarding, and role-based access management across systems and applications.
- Manage endpoint provisioning, security, patching, and lifecycle management.
- Maintain and enforce IT and security policies aligned with organizational risk tolerance.
- Support vulnerability management, security testing, and remediation efforts.
- Lead first-level response and coordination for IT and security incidents.
- Partner closely with other business functions like Talent, Security, Finance and Business leaders to align IT operations with growth priorities.
- Manage relationships with vendors, and tooling partners as needed.
- Drive IT and security awareness through clear communication, documentation, and best-practice guidance.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field.
- 6+ years of experience in IT Administration management.
- Comfortable operating as a single-point owner of global IT for a distributed workforce.
- Proven experience in IT system design, procurement, and implementation.
- Strong analytical, problem-solving, and stakeholder communication skills.
- Proactive, detail-oriented, and capable of operating as a team of 1 in a fast-growing, globally distributed organization.
Benefits:
- WFH Budget: Get equipped with a budget for your home office setup—whether it's a standing desk or cool gadgets, you're covered.
- Quarterly Team Fun: Enjoy team lunches and bonding activities every quarter.
- Personal Development: We support your growth with sponsorships for courses, conferences, and books.
- Unlimited Leaves: Take breaks as you need them-we trust your judgment!
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