Senior IT Manager
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Job Description
Senior IT Manager building and overseeing IT operations at Givebutter, a nonprofit fundraising platform. Seeking hands-on leader to establish structure and support scalability.
Responsibilities:
- Own all IT operations end-to-end: device procurement & management, SaaS administration, and identity & access management.
- Administer our Mobile Device Management (MDM) platform and maintain a healthy, secure fleet of Mac and Windows devices.
- Manage core business tools like Google Workspace, Slack, Notion, 1Password, and more — and evaluate new ones as we grow.
- Lead IT onboarding and offboarding so every new hire has a great Day 1 (and every departure is handled cleanly).
- Own our Notion workspace as a core IT system: manage permissions and access controls, maintain structural integrity as we scale, and partner with teams to ensure it stays organized, useful, and secure.
- Stay ahead of AI tooling: evaluate, pilot, and govern AI tools across the business, establishing guardrails for responsible use, managing access, and helping teammates get the most out of tools like Claude, Cursor, ChatGPT, and others as they enter our stack.
- Build and maintain IT documentation and self-service resources that actually empower teammates to help themselves.
- Implement and maintain IT security fundamentals: endpoint protection, MFA enforcement, access controls, and SOC 2 compliance support.
- Serve as the go-to for troubleshooting and support, not as a ticket-closer, but as a genuine partner to the team.
- Think proactively: identify gaps before they become problems and build the infrastructure for where we're going, not just where we are.
Requirements:
- 8+ years of IT experience, ideally at a high-growth startup or remote-first company.
- Proven ability to build from scratch — you don't need a playbook to get started, and you know how to prioritize in ambiguous environments.
- Hands-on experience administering Notion at scale — including permissions management, workspace governance, and working cross-functionally to keep it structured and useful.
- Familiarity with AI tools and how they're being adopted in the workplace — you understand the productivity upside and the security/compliance considerations that come with them.
- Strong communicator who can translate technical concepts without making anyone feel out of the loop.
- Security-minded and pragmatic — you understand the tradeoffs and make smart, practical decisions.
- Experience managing a Mac-heavy, fully remote team and the SaaS stack that comes with it.
- Someone who genuinely cares about the people they support, not just the tickets they close.
Benefits:
- Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
- Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
- Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
- Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
- 401k: We offer a 3% 401k match for all eligible employee's.
- Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
- Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
- Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
- Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
- Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
- Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
- Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
- Professional Development: We offer learning and development reimbursement opportunities.
- Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
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