Technical Program Manager – TPM

Posted 20hrs ago

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Job Description

Technical Program Manager owning delivery systems, tooling, and cross-functional execution for xCures’ healthcare data platform. Enabling reliable releases, client onboarding, and product operations.

Responsibilities:

  • Own the systems, tools, and processes that power product delivery at xCures
  • Drive cross-functional standups and delivery across Engineering and Data Science teams
  • Manage execution cadences and sprint hygiene
  • Support product operations and SDLC practices, including functional testing, release validation, and documentation generation
  • Lead “tiger teams” for strategic or emergent initiatives
  • Maintain transparent communications and stakeholder alignment, including executive reporting
  • Manage triage of inbound product requests, coordinating prioritization, routing decisions, and stakeholder communications
  • Build and maintain internal and external technical training, product guides, and support resources
  • Write, maintain, and supplement user stories, requirements, and tickets
  • Partner with customer-facing teams to onboard clients, capture requirements, and synthesize feedback into actionable improvements
  • Develop and support PRDs, success metrics, and instrumentation to measure adoption and performance
  • Establish and maintain monitoring and feedback loops, including dashboards and telemetry for user experience and system health

Requirements:

  • Bachelor’s degree (technical, healthcare, or data-related field preferred)
  • 3-5+ years in technical product, program, and/or product operations roles in high-growth technology environments
  • Proven track record of leading complex, cross-functional initiatives from definition to delivery
  • Experience interfacing with both engineering teams and customer-facing roles
  • Outstanding (internal and external) communication, organization, and problem-solving abilities
  • Technical acumen and curiosity, including ability to engage on APIs, data pipelines, cloud infrastructure, and AI/ML
  • Deep understanding of agile execution and tooling
  • Comfort defining processes and enforcing quality standards
  • Strong organizational and systems-thinking mindset, balancing immediate and long-term needs
  • Must already have authorization to work in the United States
  • Preferred: advanced degree in a relevant field
  • Preferred: HealthTech and/or AI background
  • Preferred: enterprise SaaS delivery experience
  • Preferred: deeper technical skillset such as scripting, automation, and data analysis/visualization
  • Preferred: mission alignment

Benefits:

  • Remote-First
  • Paid Time Off and 13 Company Holidays
  • Equity Package
  • Paid Parental Leave
  • Medical, Vision, and Dental
  • Employer HSA Contribution
  • Employer 401(k) Match
  • STD, LTD, Life Insurance and Critical Illness Plans
  • Employee Assistance Program
  • Adoption Assistance
  • Company Offsites
  • Monthly Internet Allowance
  • Professional Development Funds