IT Solution Architect, German
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Job Description
IT Solution Architect role designing services for modern workplaces with a focus on Microsoft technologies. Engaging in solution design, customer presentations, and team collaboration.
Responsibilities:
- Analyse and understand customer requirements, including RfPs, and translate them into complete, end‑to‑end service and solution designs
- Develop efficient, innovative, and low-risk solutions for IT managed services tenders covering technological, operational, and commercial dimensions
- Prepare cost calculations, service models, and effort estimations for proposed solutions
- Present and explain service designs to customers at decision‑making level and support contract negotiations with confidence and expertise
- Design solutions in close collaboration with sales teams, partners, and service units to ensure cohesive, high‑quality outcomes and contribute to overall success
- Support the creation of proposal content, including contributing to written proposal texts and preparing presentation materials as part of the bid process
- Create documentation and requirements for Transition & Transformation and ensure seamless handover to delivery teams
- Maintain strong communication with customers and internal teams to ensure goal‑oriented project progress and high‑quality proposal output
Requirements:
- Fluent in English and German (min. C1)
- Minimum 5 years of experience in the workplace and remote service environment in IT managed services solution design
- Very good knowledge of Microsoft 365, Windows 10/11, Exchange, Active Directory/Azure AD, and client management
- Experience in designing client virtualization or service desk solutions
- Experience of pre-sales support, service design and transition project delivery
- Experience with calculation and modelling of managed services/operations
- Confident in using ITIL and project management standards (e.g., PMI, Prince2)
- Strong communication skills, customer-oriented, and a team player
- Willingness to occasional travel within Europe
Benefits:
- Opportunity to work in a multinational, collaborative team environment, engaging with colleagues and customers across various countries and industries
- Opportunities for professional development within a global team environment, including growth across seniority level development
- Employment stability through a permanent employment contract
- Annual performance‑based bonus
- Remote work from anywhere in Poland
- Comprehensive benefits package, including private medical care and a flexible cafeteria system
- Access to the Employee Assistance Programme (EAP), offering expert consultations and wellbeing support
- Opportunities to participate in charity, community, and company‑wide initiatives, including events organized through the CharitaCenter
- Additional day off to celebrate your birthday
- Access to language courses and self‑learning platform (Udemy)
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