Junior IT Administrator
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Job Description
Junior IT Administrator managing device, account, and endpoint security lifecycles for Dash0’s OpenTelemetry-native observability platform. Supporting distributed employees across EMEA and multiple time zones.
Responsibilities:
- Provision and de-provision accounts across the SaaS stack for every new hire and departure
- Manage the full device lifecycle, including hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling
- Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks
- Maintain accurate, audit-ready access records and resolve discrepancies in serial numbers, license counts, and access logs
- Execute end-to-end offboarding by revoking system access and coordinating hardware retrieval
- Manage vendor relationships and contracts for IT services and hardware insurance
- Audit invoices and forecast services
- Support employees across time zones with IT issues, hardware needs, and access requests
- Collaborate with the Head of Security and People Ops team
Requirements:
- 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role
- Hands-on comfort with device management tools and the Google Workspace admin console, including user and group management
- Working understanding of endpoint security concepts, including disk encryption, activation lock, and device compliance policies
- Strong attention to detail regarding serial numbers, license counts, and access logs
- Clear written English and ability to coordinate across time zones
- Ability to manage many concurrent tickets and threads while remaining organized and self-directed
- Hands-on experience with an MDM platform such as Jamf, Kandji, Fleet, or Intune
- Exposure to SOC 2 or ISO 27001-style access review and audit processes
- Basic scripting skills for automating repetitive provisioning or reporting tasks
- Experience in a high-growth startup environment
Benefits:
- Meaningful equity participation
- Flexible, remote-first work environment
- €60/month phone & internet allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership
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