Junior UX Researcher
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Job Description
Junior UX Researcher at Fable responsible for usability insights in digital products for users with disabilities. Conducting user interviews and synthesizing research findings in a growing team.
Responsibilities:
- Support and collaborate with other UX researchers on generative and evaluative research with assistive technology users on digital products (such as websites, web-apps, mobile apps and software) on behalf of Fable’s customers
- Identify pain points, preferences, and behaviors surfaced in user interviews and document them in a structured note-taking tool
- Analyze and synthesize research findings to generate actionable insights
- Provide clear and timely project updates to Fable team members
- Maintain internal customer documentation and track deliverables via our project management system
- Collaborate with other Fable support teams to coordinate interviews with participants
Requirements:
- 1+ years facilitating user interviews on digital products in a UXR context
- Able to define research goals, articulate hypotheses and apply the best research methods for a wide range of problems
- Experience translating research findings into thematic insights
- Compassionate and patient demeanor with confidence and assertion to get things done
- Active listening and problem-solving skills
- Attention to detail
- Ability to build relationships and connect with people quickly
- Organized and able to manage a large volume of tasks independently
- Tech-savvy with the ability to navigate apps and software
- Strong analytical, communication and team skills
Benefits:
- Great health/dental benefits
- Accessibility accommodations offered by the company
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