UX Research Intern
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
UX Research Intern at BetterHelp assisting in hands-on research processes for mental health accessibility. Collaborating with cross-functional teams to contribute to product development.
Responsibilities:
- Design and execute research studies with guidance from your manager (e.g., usability testing, surveys, interviews).
- Support usability testing by helping plan sessions, moderate or observe studies, and synthesize findings.
- Translate research findings into clear, concise insights and recommendations that inform product and design decisions.
- Develop research artifacts such as user journeys, personas, or summaries to support product strategy.
- Contribute to maintaining and organizing our research repository to ensure insights are accessible and reusable.
- Partner with cross-functional teams to frame research questions and ensure research drives impact.
- Present findings in written and verbal formats tailored to different audiences.
Requirements:
- Currently pursuing, recently completed, or returning to the workforce with training or experience in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Sociology, Human Factors, Data Analytics, or a related field. We welcome candidates transitioning careers or re-entering the workforce who can demonstrate relevant research skills and applied project experience.
- Understanding of common research methods (e.g., usability testing, surveys, interviews) and when to apply them.
- Experience with basic statistical analysis.
- Strong written and verbal communication skills, with the ability to clearly articulate findings and recommendations.
- Collaborative mindset, able to work effectively with designers, product managers, engineers, and data scientists.
- Curiosity about user behavior and motivation, especially in emotionally sensitive contexts.
- Detail-oriented and organized, with interest in maintaining research documentation and repositories.
- One or more portfolio or academic projects demonstrating your research process, insights, and impact.
Benefits:
- The chance to build something that changes lives – and that people love
- An awesome community of co-workers
- Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding.
- Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth.
- Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.
Similar Jobs
UI/UX Researcher
UI/UX Researcher at Ruby Labs responsible for analyzing user behavior and driving conversion improvements through experiments and research. Conducting competitor research for SaaS and freemium products.
Senior UX Researcher
Lead UX Research at Super.com, enhancing user experience across fintech and travel products. Collaborate with cross-functional teams to drive impactful research initiatives.
Senior User Experience Research Advisor – Behavioral
Senior User Researcher at Cigna leading user research initiatives to enhance digital experiences. Collaborating with cross-functional teams for data-driven insights and recommendations in UX design.
UX Researcher
UX Researcher focusing on payments product within Invoice Simple and Joist at EverCommerce. Collaborating with teams to create insights that drive product strategy and enhance user experience.
Group UX Research Manager
Group UX Research Manager leading UX researchers in Document Cloud. Driving research direction and insights for Adobe's key product areas across multiple platforms.
Senior UX Researcher – English/Spanish
UX Researcher at Booksy leading research initiatives to understand customers. Collaborating with cross-functional teams to drive product strategy based on actionable insights.
Junior UX Researcher
Junior UX Researcher at Fable responsible for usability insights in digital products for users with disabilities. Conducting user interviews and synthesizing research findings in a growing team.
UX Research Manager
Research Manager leading globally distributed UX research teams and partnering with major tech clients. Ensuring exceptional insights and supporting professional development within a collaborative team environment.
UX Research Manager
Research Manager leading a globally distributed team of UX researchers for major tech client projects. Collaborating to provide high-quality insights and managing career development for researchers.
User Researcher
Qualitative/Mixed Methods Researcher leading research lifecycle to enhance product development at Branch International. Conducting user research and collaborating with teams to implement insights.
Staff Design Researcher
Staff Design Researcher leading design research initiatives for innovative product concepts at Twilio. Collaborating with cross-functional teams to shape the future of customer experiences.
Field UX Researcher
Senior UX Researcher uncovering user needs and driving insights at KBR. Collaborating with scientists, engineers, and operations for national impact.
Staff UX Researcher
Staff UX Researcher at Narvar driving product culture through UX insights. Leading research strategies and frameworks for customer intelligence in B2B2C SaaS.
User Researcher
Product Researcher shaping the future of AI-powered marketing platforms through actionable user insights and research. Blending qualitative and quantitative analysis to drive product-led growth.
Senior Product Designer, UX Researcher
Senior Product Designer and UX Researcher at Stack Influence, owning product design while conducting UX research for a creator marketplace.
UX Researcher
UX Researcher at DrAnsay deeply understanding user needs and driving product improvements through research insights. Collaborating across departments to improve digital health access.
Associate User Experience Researcher
Associate User Experience Researcher at Southern New Hampshire University, supporting user experience team with research and insights. Focus on creating user-friendly products and collaborating with product and design teams.
Senior UX Researcher, Growth
User Researcher at CookUnity driving data-backed insights for growth teams. Leading qualitative and quantitative research initiatives to inform product design and strategy.
No more related jobs available.