Kundenservice
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Job Description
Join our customer service team in Turkey supporting a renowned household appliance maker. Responsibilities include handling inquiries and providing technical support in German.
Responsibilities:
- Bearbeitung von telefonischen und schriftlichen Kundenanfragen
- Unterstützung der Kunden beim Anschluss von Elektrogeräten
- Aktives Zurückrufen der Kunden zur schnelleren Problemlösung (Kein Verkauf)
Requirements:
- Bereits bewiesen, dass du an serviceorientierten Inbound Projekten Spaß hast
- Sehr gute Deutschkenntnisse in Wort & Schrift (mind. C1)
- Weitere Sprachen wären ein Plus, aber keine Bedingung (englisch, französisch, italienisch oder spanisch)
- Kommunikationsstärke mit hoher Empathie
Benefits:
- Langfristige Beschäftigung
- Voll- oder Teilzeit
- Selbstverständlich 100% Home Office türkeiweit
- Flache Hierarchien - nicht nur als Buzzword, sondern als Unternehmenswert
- Unbefristetes Arbeitsverhältnis ab dem ersten Tag – arbeite in einem stabilen deutschen Unternehmen mit echter Perspektive
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