Lead Field Service Technician – Building Automation
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Job Description
Lead Field Service Technician ensuring the safety and reliability of fire alarm systems nationwide. Frequent travel to customer sites for inspection, programming, and maintenance.
Responsibilities:
- Travel to customer sites 75–90% of the time for several days and weeks at a time
- Manage your own travel arrangements, site coordination, and reporting.
- Program, configure, and test fire alarm control panels and related devices
- Perform troubleshooting, diagnostics, and repairs on fire alarm and life safety systems
- Conduct routine inspections and preventive maintenance to ensure operational readiness and code compliance
- Oversee subcontractors and perform quality checks in accordance with customer requirements and regulatory standards
- Interpret construction drawings, specifications, and applicable fire codes
- Collaborate with project managers and field teams to meet project schedules and quality expectations
- Maintain accurate service documentation, inspection reports, and compliance records
- Perform additional duties as required to support project and business objectives
Requirements:
- Minimum of 5 years of hands-on experience in fire protection or a closely related field.
- Hands-on experience with fire alarm panel programming, including new construction and retrofit projects.
- NICET Level III or IV certification in Fire Alarm Systems.
- Strong understanding of NFPA codes, local fire regulations, and industry standards.
- Valid driver’s license and ability to travel up to 90%.
- Ability to pass an FAA background check.
Benefits:
- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
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