Logistics Coordinator
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Job Description
Logistics Coordinator for Spreetail, focused on shipping operations. Collaborating with carriers and internal teams to ensure efficient order fulfillment and delivery.
Responsibilities:
- Responsible for our shipping operations, ensuring orders move efficiently from fulfillment to final delivery
- Partner closely with carriers and internal teams to solve problems in real time, improve performance metrics, and keep shipments on track
- Maintain regular contact with fulfillment centers and carrier partners, escalate SLA performance issues
- Prepare, verify, and issue shipping documents (BOLs) when systems fail, ensuring alignment with carrier, marketplace, and compliance requirements
- Collaborate cross-functionally to improve outbound flow, develop carrier playbooks, analyze volume trends, and implement process improvements
Requirements:
- Bachelor’s degree in Supply Chain Management, Transportation, Business, or a related field
- At least 1 year of experience in logistics, customer service, or fulfillment operations
- Strong attention to detail and ability to manage multiple lanes, carriers, and transportation modes simultaneously
- Demonstrated problem-solving skills with the ability to make quick, informed decisions in a fast-paced environment
- Excellent written and verbal communication skills, with experience coordinating across multiple stakeholders
- Intermediate proficiency in Excel, Power BI, and data entry platforms, with familiarity using carrier portals, TMS systems, and e-commerce platforms (Amazon, eBay, Walmart.com)
- Preferred: Experience managing parcel, LTL, or final-mile shipments; Exposure to 24/7 logistics environments and escalation procedures; Understanding of SLA management and carrier performance analytics.
Benefits:
- Health insurance
- Work-from-home setup
- Equipment allowances (PC Headset, dual monitors, HD webcam)
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