Mainframe Systems Administrator
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Job Description
Mainframe Systems Administrator providing operational support for data processing in government and intelligence sectors. Engaging in daily production activities and ensuring adherence to SLAs.
Responsibilities:
- Provided operational support for the Data Control and Operation teams.
- Supports Data Control functions that include elevation requests, scheduling change requests, and ad hoc requests.
- Supports daily production batch processing and other operational activities.
- Support efforts to track system and operational KPI‘s for the monthly metrics report.
- Update run books and escalation procedures in preparation of lights out operation.
- Provide operational support for major application deployments and system upgrade.
- Review and update all standard operation procedures to ensure smooth transition to reduced staff and lights out operation.
- Monitor the system and manage production batch workflow.
- Ensure SLAs are met on System availability.
- Produce monthly operational metrics report.
- Manage incidents, create tickets in Remedy Force system.
- Participate in daily turnover meetings with application developers to review batch incidents and resolutions.
Requirements:
- 8 + years of related experience
- Skills: Mainframe Computers, Mainframe Operating System, Mainframe Support, Mainframe Technologies
- US Citizenship Required: Yes
Benefits:
- Full-flex work week
- 401K with company match
- Customizable health benefits packages
- Collaborative teams of highly motivated critical thinkers and innovators
- Internal mobility team dedicated to helping you own your career
- Rewards program for high-performing employees
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