Manager – Asset Protection, Fraud Analytics, Reporting

Posted 45ds ago

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Job Description

Manager overseeing fraud analytics and reporting for KnitWell Group's retail brands. Responsible for KPI reports, stakeholder dashboards, and fraud risk mitigation.

Responsibilities:

  • Responsible for report building, by collecting and organizing the data within the Think LP EBR system to build KPI reports used by our AP Field Team.
  • Support and maintain the development of dashboards used on a day-to-day basis by our stakeholders.
  • Document and maintain records of TLP issues/solutions reported by the field users.
  • Responsible, preparing files for external datasets and validating data accuracy.
  • Responsible for creating, maintaining, and executing alerts within the Think LP EBR system.
  • Responsible for the successful integration of all brands within the Knitwell organization.
  • Monthly KPI reporting to all Field Leaders that includes store data.
  • They will use the Asset Protection analytics platform to reflect current risks/exposures, including recommendations in modifying risk strategies for our retail stores.
  • Build relationships with internal partners, ensuring proactive communication to understand and be responsive to business needs.
  • Knowledge of common fraud schemes, contributing factors to inventory loss, and the ability to identify patterns that support Asset Protection strategies.
  • Ability to learn new applications as needed to support KnitWell overall fraud strategy.
  • Drives efficiencies by having continuous growth mindset.
  • Ad Hoc Reporting as needed.

Requirements:

  • Bachelor’s degree or equivalent experience.
  • 3 -5 years’ experience in fraud prevention and investigation.
  • Expert knowledge of Ecommerce fraud management applications, and knowledge of fraud risks associated with credit and debit cards are a must for employment.
  • Familiar with the Knitwell Brick & Mortar policies for all brands.
  • Excellent problem solving analytical and investigative skills, detail-orientation, independent thinking, and organizational skills.
  • Advanced Excel Skills in Macros & Formulas.
  • Ability to work on multiple projects at the same time at a high-level of attention to detail.
  • Strong verbal and written communication skills and strong interpersonal skills with the ability to clearly articulate complex concepts to peers and management.
  • 3-5 years fraud management experience in a leadership role, preferably in the retail environment.
  • 2+ years of data analytics, preferably focused on fraud risk.
  • Proficiency with MS Office suite (excel, word & PowerPoint a must).
  • Ability to work flexible hours.

Benefits:

  • You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
  • Support for your individual development plus opportunities for career mobility within our family of brands.
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
  • Medical, dental, vision insurance & 401(K).
  • Employee Assistance Program (EAP).
  • Time off – paid time off & holidays.