Manager, Content Development
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Job Description
Content Development Manager at Clio, leading a team in content development. Overseeing web scraping, technical guidance, and project management in legal AI technologies.
Responsibilities:
- Lead, mentor, and develop a team of Content Developers, supporting growth in technical skills, project delivery, and career progression.
- Set clear expectations for quality, velocity, and operational excellence.
- Provide technical guidance on crawler design, scraping strategies, data parsing, validation patterns, and error-handling approaches.
- Conduct regular code reviews, facilitate technical learning, and ensure consistently high engineering standards across the team.
- Ensure the team builds and maintains reliable web crawlers and scrapers using Node.js, Puppeteer, Playwright, and other modern tooling.
- Guide the implementation of resilient scraping strategies, including retries, throttling, schema validation, and robust error handling.
- Oversee infrastructure and operational readiness, ensuring pipelines remain performant, observable, and easy to maintain.
- Partner with engineering to plan improvements to pipeline infrastructure, storage systems, and integration points.
- Ensure that extracted data from HTML, JSON, XML, PDF, Word documents, images, and other formats is accurately transformed into structured schemas.
- Establish standards for normalization, validation, and testing across all content development work.
- Oversee automated test coverage, deterministic pipeline behaviour, and documentation of edge cases.
- Lead root-cause analysis for recurring data-quality issues and drive long-term fixes.
- Translate roadmap priorities from Product and Content leadership into clear execution plans for the team.
- Manage project scope, timelines, risks, and dependencies using DevOps, Linear, or equivalent tools.
- Ensure the team operates autonomously and reliably, turning high-level requirements into high-quality deliverables.
- Provide status updates, surface risks early, and ensure alignment across engineering, content, and product partners.
- Own standards for technical documentation, including runbooks, setup guides, fixtures, architectural notes, and troubleshooting resources.
- Ensure documentation is consistently maintained and accessible, supporting team scalability and cross-functional collaboration.
- Drive knowledge sharing and adoption of internal tools across the Content Development function.
Requirements:
- 4+ years of experience in content acquisition engineering in JavaScript, data ingestion, web scraping, or a similar technical domain.
- 1–3 years of people management experience or demonstrated technical leadership (mentoring, guiding projects, establishing standards).
- Deep experience with JavaScript, Node.js.
- Experience with parsing structured/semi-structured data (HTML, JSON, XML) and operating within relational or NoSQL data storage systems.
- Excellent communication and documentation abilities in English.
Benefits:
- Top-tier health benefits and dental coverage
- Hybrid work environment, with expectation for local Clions to be in office min. twice per week
- 23 Days Paid Time Off + Company Observed Holidays including short Fridays as well as a summer schedule for work-life balance
- Professional development and growth options
- Pet friendly workspace in our Barcelona office
- Company events and social-impact programs that reinforce our shared values, community, and culture.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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