Medical & Billing Legal Assistant
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Job Description
Medical & Billing Legal Assistant at Job Duck supporting legal teams by organizing medical records and billing. Collaborate remotely to streamline case management and improve client experiences.
Responsibilities:
- Work within a case management system and use document/email templates
- Request and process medical records and medical bills through external portals
- Provide light administrative legal support as needed
- Manage outgoing requests and follow-ups
- Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins
- Adhere to established systems and workflows
- Track and organize records and bills once received
- Support paralegals by ensuring documentation is accurate, complete, and properly processed
- Maintain confidentiality and work in a secure, private workspace
- Create and maintain medical expense summaries and billing logs in Excel
Requirements:
- 1-2 years of experience working as a legal assistant or in a law firm
- Strong attention to detail required
- Self-driven and disciplined
- Team-oriented mindset
- Adaptability and flexibility
- Comfort with structured workflows and established processes
- Good numerical skills; proficiency in Excel
- Strong English communication skills (verbal and written)
- Experience working successfully in a remote environment
- Ability to handle confidential information
- Comfortable making outbound client calls
- Willingness to support different teams as needed
Benefits:
- Competitive salary.
- Paid Time Off and holiday pay (where applicable).
- Annual Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
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