Mid-level Marketing Analyst
Posted 65ds ago
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Job Description
Marketing Analyst at Melhor Envio responsible for improving user journey. Engage clients through effective tutorials and user support.
Responsibilities:
- Monitor metrics and tools that help understand the user journey and their engagement with the platform
- Develop learning paths, interactive tutorials, and communications that teach users how to get the most out of the platform
- Design engagement triggers (in-app messages, transactional/informational emails, gamification) that encourage continued use of the tools
Requirements:
- Experience with relationship automation and customer journey management (CRM tools)
- Ability to write clear, concise, and persuasive copy to guide users
- Willingness to be the face of the brand when presenting tutorials, including on video and live streams
- Analytical mindset, able to interpret data and translate insights into practical action plans
- Knowledge of logistics and e-commerce ecosystems (plus)
- Experience with behavior analytics tools (Microsoft Clarity, Hotjar, or Google Analytics 4)
Benefits:
- Health insurance
- Dental insurance
- Meal voucher or food allowance
- Transportation voucher
- Childcare allowance
- Life insurance
- Profit-sharing program (PPR)
- Birthday day off
- Life insurance
- Wellhub (wellness program)
- Férias&Co (travel benefit)
- 6-month maternity leave and 20-day paternity leave
- Flexible working hours
- Partnerships with various businesses and institutions in education, health, leisure, and entertainment, among others
















