Monday.com Solutions Architect
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Job Description
Monday.com Solutions Architect role at Coconut connecting clients with top-tier remote talent. Responsibilities include designing solutions, client communication, and documentation.
Responsibilities:
- At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
- The role involves designing and implementing monday.com solutions for clients, ensuring effective communication and collaboration.
- Lead client calls, translate business needs into monday.com functionalities, and document changes and improvements clearly.
Requirements:
- Experience Needed:
- Communicate directly with clients via email, Google Meet, and Loom updates
- Lead and participate in client calls with confidence and clarity
- Translate business processes into effective monday.com boards, automations, and dashboards
- Continuously improve existing systems as client needs evolve
- Troubleshoot issues calmly and professionally
- Address client questions and concerns with confidence and ownership
- Create Loom videos to explain changes, decisions, and system logic
- Document work clearly and consistently
- Collaborate closely with internal teammates and implementation leads
- Good to have:
- Experience implementing or supporting tools like HubSpot, GoHighLevel, Salesforce, or similar CRMs
- Background in operations, process improvement, or systems design
- Familiarity with automations, integrations, or light development work
- Non-negotiable Requirements:
- Demonstrated ability to understand, manage, and optimize complex systems over time
- Strong problem solving skills with consistent use of logic and pattern recognition
- High standard for organization, accuracy, and well structured workflows
- Clear ability to explain processes and systems in a way that builds confidence in others
- Proven mindset of continuous learning with measurable improvement over time
- Strong strategic thinking skills and comfort working within systems driven environments
- Industry/Tools Experience:
- Microsoft Suite (Teams, Outlook, Excel, Word, Planner)
- WordPress
- Google Docs
- monday.com
- Airtable
- Microsoft Project
- Make
- Zapier
- Python
- Java
- Supabase
- Lovable
Benefits:
- Competitive Salary – We recognize your skills and experience with a great compensation package.
- 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
- Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
- US Holidays Off – Enjoy 12 paid US holidays throughout the year.
- Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
- Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
- Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind.
- Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
- Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
- Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
- Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
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