Network Manager – Delivery
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Job Description
Network Manager overseeing a team within Unisys' Hybrid Infrastructure Services. Responsible for network solutions, client engagement, and team performance.
Responsibilities:
- Responsible for providing day to day leadership, control over project schedule and risks, scope of work, and mentorship to your team(s)
- Review, propose, design hybrid and Multicloud network solutions to meet existing, and proposed technological and business outcomes of your client
- Ensure team members follow established procedures and deliver exceptional client service across all aspects of delivery management
- Engage with clients to exchange information, gather requirements and expectations and ensure high levels of satisfaction
- Monitor team performance and outcomes, addressing and resolving competency and related issues
- Build and maintain strong client relationships and provide day-to-day client advice and support
- Manage the delivery of contracted services to clients to ensure time, quality and cost of delivery
Requirements:
- BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience
- Strong knowledge of enterprise level networks (LAN, WAN, WiFi, data center, cloud)
- 7+ years of IT related leadership experience (network concentrate)
- 10+ years' experience network operations and Network Operations Centers (NOC)
- Experience with implementing automation and developing process improvements
- Experience with working in a multiple client operations center
Benefits:
- unlimited paid time off
- 401(k) match
- comprehensive healthcare
- HSA matching
- ongoing learning opportunities
- professional development support
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