North American Account Manager – E-commerce
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Job Description
Sales professional driving growth across E-Commerce partners like Amazon and Home Depot. Leading strategies and customer partnerships for strategic online accounts at a global electrical solutions provider.
Responsibilities:
- Own and Grow Strategic E-Commerce Accounts
- Lead the overall strategy, sales execution, and relationship management for assigned national ecommerce customers
- Serve as the primary point of contact for customer, merchant, marketing, and retail media teams
- Drive joint business planning, assortment expansion, promotional execution, and long-range growth strategies
- Develop and implement customer-specific demand generation strategies in partnership with internal digital marketing teams
- Plan, handle, and optimize retail media, paid search, display, and sponsored product programs to drive traffic, conversion, and return on investment
- Own promotional calendars and advertising investments tied to measurable sales outcomes
- Partner with Product Management to support new product launches, online exclusives, and expanded digital assortments
- Ensure new items are launched with outstanding content, imagery, and discoverability
- Champion best-in-class product page content, including titles, bullets, A+ content, images, videos, and SEO
- Own sales forecasting, demand planning inputs, and budget management for assigned accounts
Requirements:
- Bachelor’s Degree or equivalent sales/ account management experience
- Ideally 4+ years of professional E-Commerce sales management experience with a consistent track record of quantifiable results
- Working Knowledge of retail media, digital advertising, and demand generation tactics
- Strong understanding of financial fundamentals, including forecasting, P&L analysis, and budgeting
- Excellent verbal and written presentation skills, coupled with quick reasoning abilities for strong negotiating and influencing capabilities
- Proficiency in MS Office Suite and experience using computer-based tools for impactful written presentations and data analysis
- Ability to work 100% remote from a home office and travel 10-20% of the time across the US, with less frequent but possible trips to Canada and Mexico
- A valid driver's license is required
Benefits:
- Medical, dental, and vision plans along with flexible spending accounts
- Short-term and long-term disability benefits
- Critical illness, accident insurance and life insurance
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match
- Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection
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