Operations Assistant, Italian Market
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Job Description
Operations assistant managing Italian partner networks for KeyNest’s key-storage technology. Onboarding partners, resolving operational issues, and expanding partnerships across Italian cities.
Responsibilities:
- Accogliere e formare nuovi partner nella rete, garantendo un onboarding efficace e conforme agli standard aziendali
- Mantenere relazioni solide e continuative con i partner esistenti
- Assicurare un alto livello di soddisfazione e collaborazione dei partner
- Anticipare e gestire tempestivamente problematiche tecniche relative ai punti partner o ai clienti finali
- Analizzare le prospettive aziendali per incentivare la sottoscrizione di contratti di partnership nelle città italiane
- Supportare i partner nella transizione verso nuovi processi operativi, aggiornamenti tecnologici, riqualificazione del personale o sostituzione di attrezzature
Requirements:
- Persona proattiva, capace di avviare conversazioni e costruire relazioni di valore con partner e clienti
- Motivazione a concludere e gestire partnership strategiche
- Padronanza dell’italiano (madrelingua)
- Buona conoscenza dell’inglese, necessaria per collaborare con il team internazionale
- La conoscenza del francese è considerata un plus
- Approccio strutturato e organizzato, capace di gestire più attività in parallelo
Benefits:
- Formazione su negoziazione, gestione delle operazioni e altro
- Opportunità di sviluppo professionale e formazione per il futuro
- Ruolo cruciale e dinamico in una startup in crescita
- Lavoro a stretto contatto con i fondatori e il Direttore delle operazioni internazionali
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